Kristy Merwin
Jacksonville,FL
Summary
Dynamic Appliance Sales Specialist at Home Depot with a proven track record of driving revenue and mentoring teams. Skilled in customer support and product knowledge, I excel in fostering loyalty and delivering exceptional service, resulting in numerous repeat customers. Committed to achieving sales goals while maintaining a professional showroom environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Appliance Sales Specialist
Home Depot, USA
05.2005 - 06.2025
- Mentored junior colleagues in developing advanced selling skills which contributed towards overall improvements in team performance.
- Relayed information regarding current store promotions, sales and special events to customers.
- Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
- Maintained product knowledge to assist and educate customers on options available.
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Drove team revenue totals by bringing in top sales numbers.
- Handled 30 to 40 calls, both incoming and outgoing to assist customers with issues and ensure customer satisfaction.
Cashier
Winn Dixie Supermarket
04.2003 - 05.2005
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked at the return and information desk, answering all 100+ incoming calls as well as assisting customers while maintaining a high customer service score and attention to detail.
Education
High School Diploma -
Heritage Christian Academy
Fleming Island, FL05.2002
Skills
- Customer support in sales
- Achievement-focused
- Extensive familiarity with product offerings
- Clear verbal and written communication
- Collaborative teamwork
- Friendly and helpful
- Trustworthy and reliable
- Skilled in fostering customer loyalty
- Proficient in managing multiple tasks
Accomplishments
Able to keep training at 100% completion at all times.
Safety focused. Led multiple teams to over 365 days of incident free performance.
Timeline
Appliance Sales Specialist
Home Depot, USA
05.2005 - 06.2025
Cashier
Winn Dixie Supermarket
04.2003 - 05.2005
High School Diploma -
Heritage Christian Academy
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