Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kristy Newsom

Youngstown,OH
Kristy Newsom

Summary

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

24
years of professional experience

Work History

CabinetWorks Group (formally Kraftmaid)
Middlefield, Ohio

Assembly Line Lead Supervisor
11.2022 - 11.2023

Job overview

  • Facilitated interdepartmental collaboration among various teams involved in product manufacturing.
  • Created detailed reports outlining daily progress and performance metrics.
  • Identified areas of improvement within the assembly process and implemented corrective actions accordingly.
  • Developed and implemented Quality Control procedures to ensure product reliability.
  • Managed employee schedules, ensuring adequate coverage on the assembly line at all times.
  • Resolved conflicts between workers in a timely manner, maintaining order on the production floor.
  • Maintained accurate records of all inventory, supplies, and materials used during assembly.
  • Ensured compliance with OSHA safety regulations at all times.
  • Ensured compliance with all applicable health and safety regulations.
  • Analyzed data from previous runs to improve processes and reduce waste or downtime.

Little Wing Cafe
Warren, Ohio

Customer Service Manager
08.2019 - 07.2022

Job overview

  • Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
  • Developed policies and procedures related to customer service operations.
  • Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
  • Monitored staff performance to ensure adherence to customer service standards.

Tommy Doggs
Niles, Ohio

Customer Service Manager
08.2012 - 08.2019

Job overview

  • Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
  • Developed policies and procedures related to customer service operations.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Maintained accurate records of customers' interactions with the company in order to provide better future services.

United States Air Force, USAF
Clovis , NM

E-5 Ssgt. In U.S. Air Force
11.1999 - 07.2004

Job overview

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.

Education

University of Phoenix
Tempe, AZ

Bachelor of Science from Applied Psychology
08-2011

University Overview

Skills

  • Production Planning
  • Employee engagement
  • Cost-reduction strategies
  • Workflow Coordination
  • Strong leadership
  • Mechanical Aptitude
  • Assembly Processes
  • Operations Management
  • Product quality control
  • Shift Scheduling
  • Production enhancement
  • Production Scheduling
  • Regulatory Compliance
  • Workplace Safety

Timeline

Assembly Line Lead Supervisor
CabinetWorks Group (formally Kraftmaid)
11.2022 - 11.2023
Customer Service Manager
Little Wing Cafe
08.2019 - 07.2022
Customer Service Manager
Tommy Doggs
08.2012 - 08.2019
E-5 Ssgt. In U.S. Air Force
United States Air Force, USAF
11.1999 - 07.2004
University of Phoenix
Bachelor of Science from Applied Psychology
Kristy Newsom