Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kristy Tubbs

Rockford,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Respectful conflict mediator skilled at promoting satisfaction and loyalty. Good report writing and recordkeeping abilities.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Goodwill Northern Illinois
Rockford, IL
11.2023 - Current
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Implemented safety policies and procedures to improve efficiency.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.

Job Coach

Goodwill Northern Illinois
Machesney Park, IL
04.2022 - 11.2023
  • Collaborated with employers to secure meaningful employment opportunities for clients.
  • Maintained records of services provided to each client including progress notes and case histories.
  • Developed and implemented individualized action plans for clients seeking employment.

Pantry Supervisor

My Pantry Express
Machesney Park, IL
04.2022 - 11.2023
  • Directed the stocking of shelves with food items and other necessary supplies.
  • Organized inventory and ensured that all products and orders were correctly labeled.
  • Maintained records of all incoming and outgoing merchandise in the pantry.
  • Provided excellent customer service by answering questions about available food items and helping customers navigate the pantry website and updates.

Department Manager

Goodwill Northern Illinois
Machesney Park, IL
11.2017 - 04.2022
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with the community.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.

Education

High School Diploma -

Harlem High School
Machesney Park, IL
05-2016

Skills

  • Coaching And Mentoring
  • Strategic Planning
  • Excellent Communication
  • Friendly And Outgoing
  • Problem-Solving
  • Customer Service And Satisfaction
  • Safety Mindset

Affiliations

  • Completed American Sign Language, Course 2; The Center of Sight and Hearing.

Participated in additional coursework provided by Goodwill

  • Future Leadership Program – January 2017
  • Core Management course– September 2017
  • Donated Retail Goods course – September 2018
  • Advanced Leadership Development course– September 2021

Timeline

Assistant Manager

Goodwill Northern Illinois
11.2023 - Current

Job Coach

Goodwill Northern Illinois
04.2022 - 11.2023

Pantry Supervisor

My Pantry Express
04.2022 - 11.2023

Department Manager

Goodwill Northern Illinois
11.2017 - 04.2022

High School Diploma -

Harlem High School

Similar Profiles

CREATE PROFILE
Kristy Tubbs