Kristy Williams
PNC Mortgage
Ponte Vedra,FL
13
years of professional experience
I am a mom and a wife of 20 years. I have dedicated the majority of these years to my family, occasionally taking on temporary positions when necessary. However, the privilege of raising my daughter is in a new phase now that she is attending college. My heart's desire is to serve others. Therefore, I believe the skills that I have learned & sharpened throughout life will benefit your team. I have the desire, the time and the focus to contribute well.
Work History
Mortgage Specialist-Temporary Assignment
6 Months- Assisted with a temporary and experimental position to help ease the flow for the employees involved in the loan process.
- Coordinated communication between employees in each step of the loan process for streamlined purposes.
- Maintained accurate records of client interactions and loan progress.
- Supported team in achieving monthly targets through efficient workflow management.
Booking Specialist
1 Year- Coordinated booking requests from clients to ensure accurate scheduling.
- Managed customer inquiries, providing timely responses and support throughout the booking process.
- Collaborated with team members to streamline booking procedures, enhancing overall efficiency while maintaining a rapid pace.
Cross Sell Liaison
3 Years 3 Months- Facilitated communication between departments to enhance loan processing efficiency.
- Coordinated with clients to gather necessary documentation for mortgage applications.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Main contact person for declined mortgage loans in order to find another program that qualifies.
Education
High School Diploma
Associate of Arts - General Studies
Skills
Attention to detail
Communication & Listening
Problem solving
Critical thinking
Team player
Empathetic & Compassionate
Quick learner
Timeline
Mortgage Specialist-Temporary Assignment
PNC Mortgage
08.2016 - 02.2017Read More
Booking Specialist
CIT Group
04.2008 - 04.2009Read More
Cross Sell Liaison
Countrywide Home Loans
08.2004 - 11.2007Read More
Terry Parker High School
High School Diploma
Read More
Santa Fe College
Associate of Arts from General Studies
Read More