Tranice Jordan
Summary
Customer-focused professional with experience in administrative support, client relations, hospitality, and customer service. Skilled at coordinating schedules, resolving concerns, managing communications, and creating positive client experiences. Known for strong organization, attention to detail, and the ability to build lasting relationships while supporting efficient business operations.
Overview
9
9
years of professional experience
Work History
Administrative Assistant (Temporary Assignment)
Adecco (Akkodis)
Whittier, California
05.2026 - 05.2026
- Coordinated meetings and scheduled appointments for team members and executives.
- Communicated with clients and vendors to ensure smooth project execution.
- Supported onboarding processes by preparing new hire documentation and orientation materials.
- Developed and implemented office procedures to enhance operational efficiency.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Guest Experience Specialist
Whispering Breeze Ranch
Wilton, California
05.2022 - 03.2026
- Welcomed guests warmly, ensuring a positive first impression.
- Assisted guests with reservations and inquiries promptly and professionally.
- Coordinated special events to enhance guest engagement and create memorable experiences.
- Managed check-in and check-out processes efficiently for all visitors.
- Resolved guest concerns swiftly while maintaining high service standards to foster guest loyalty.
- Collaborated with team members to streamline daily operations effectively.
- Provided local area information to personalize guest experiences and encourage exploration.
Client Relations Coordinator
Genesis One Builders
Sacramento, California
06.2017 - 02.2024
- Acted as primary contact for clients, providing a smooth and professional experience from onboarding to project completion.
- Managed client communications, addressing questions, concerns, and service needs promptly and effectively.
- Cultivated strong client relationships through consistent follow-up and tailored support.
- Coordinated meeting schedules and project updates between clients and internal teams to streamline communication.
- Maintained detailed client records to support accuracy and service continuity
Education
Associate of Arts - Political Science
Cerritos College
Norwalk, CA06-2026
Skills
- Event coordination
- Project management
- Time Management
- Attention to Detail
- Guest and Client relations
- Personalized service
- Communication
- Team Collaboration
- Problem-Solving
- Conflict Resolution
Timeline
Administrative Assistant (Temporary Assignment)
Adecco (Akkodis)
05.2026 - 05.2026
Guest Experience Specialist
Whispering Breeze Ranch
05.2022 - 03.2026
Client Relations Coordinator
Genesis One Builders
06.2017 - 02.2024
Associate of Arts - Political Science
Cerritos College