Kristy York
Hebron,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Certified Clinical Medical Assistant
Franciscan Alliance
Crown Point, Indiana
06.2024 - Current
- Supported physicians during clinical procedures such as suturing, venipuncture, and injections.
- Collected blood samples and prepared specimens to ensure accurate testing and compliance with clinic protocols.
- Operated X-ray and electrocardiogram equipment for diagnostic testing.
- Changed dressings on wounds to promote healing and prevent infection. on wounds to prevent infection and check for healing.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Communicated clearly with patients to enhance visit experiences and build trust.
- Resolved patient issues with knowledgeable and friendly service to promote high customer satisfaction.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Medical Assistant
Midwest Express Urgent Care
Merrillville, Indiana
03.2024 - 06.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected patient histories and vital signs in urgent care intake
- Performed EKGs and point-of-care tests during urgent care visits
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests to support comprehensive patient assessments.
- Assisted providers with minor procedures, wound care, and splinting to ensure patient comfort and care.
- Administered injections, medications, and treatments per physician instructions.
- Collected biological samples from patients for laboratory testing to facilitate accurate diagnosis and treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Medical Assistant
Associated Pediatricians
Valparaiso, Indiana
12.2023 - 04.2024
- Administered vaccines, injections, and other treatments according to physician orders.
- Assisted providers with immunizations, swabs, routine office procedures to support efficient patient care.
- Recorded vital signs, heights, weights during pediatric intake assessments to ensure accurate health evaluations.
- Obtained authorization from insurance companies for requested services, medications to facilitate timely patient treatment.
- Communicated with pharmacies for prescription refills on behalf of a supervising physician.
Administrative Medical Assistant
Aceso
Crown Point, IN
04.2022 - 11.2022
- Prepared patients for exams and assisted during office procedures.
- Recorded vitals, histories, and chief complaints in electronic health records.
- Supported Franciscan Alliance providers with patient intake and rooming workflows.
- Communicated effectively with elderly patients and their families regarding medical conditions and treatment plans.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
Medical Assistant
Reddy rheumatology
Merrillville, Indiana
10.2020 - 10.2021
- Scheduled appointments and maintained daily calendars
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Provided assistance to visitors upon arrival and managed front desk reception area
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Sorted incoming mail and prepared outgoing correspondence
Medical Assistant
Winfield Family Medicine
Crown Point, Indiana
10.2010 - 12.2019
- Administered medications, vaccines, and treatments following clinic protocols.
- Educated patients on medications, preventive care, and chronic disease management.
- Assisted physicians during exams, procedures, and surgeries as necessary.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Reached out to patients to convey lab results and provide care instructions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Stocked clinical workstations and procedure rooms with necessary supplies.
Education
Diploma - Medical Assisting
Olympia Colege
Merrillville, IN 10.2005 - 06.2006
Skills
- Injection administration techniques
- Laboratory specimen collection
- Phlebotomy techniques
- Urgent care assistance
- Attention to detail
- Problem solving
- Team collaboration
Certification
- CCMA
- BLS
- TB certified
- Certified DOT collector
Timeline
Certified Clinical Medical Assistant
Franciscan Alliance
06.2024 - Current
Medical Assistant
Midwest Express Urgent Care
03.2024 - 06.2024
Medical Assistant
Associated Pediatricians
12.2023 - 04.2024
Administrative Medical Assistant
Aceso
04.2022 - 11.2022
Medical Assistant
Reddy rheumatology
10.2020 - 10.2021
Medical Assistant
Winfield Family Medicine
10.2010 - 12.2019
Diploma - Medical Assisting
Olympia Colege
10.2005 - 06.2006