Kristyn Avallone
El Dorado Hills,CA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in several industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Member Services Coordinator
Business Workspaces
El Dorado Hills, CA
04.2021 - 01.2022
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Contributed to mock-ups, email campaigns and social media content.
Cashier
CVS Pharmacy
El Dorado Hills, CA
03.2019 - 10.2019
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Completed inventory counts and ordered merchandise.
Deli Clerk
Safeway
El Dorado Hills, CA
08.2016 - 12.2018
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Yard Supervisor
Rescue Union School District
El Dorado Hills, CA
01.2015 - 05.2017
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Cashier
Taco Bell
El Dorado Hills, CA
04.2013 - 12.2013
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging..
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Lifeguard/Swim Instructor
El Dorado Hills Community Service District
El Dorado Hills, CA
05.2007 - 09.2012
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Treated injured students with basic first aid and reiterated safety standards to prevent recurrence.
Education
GED -
Folsom Lake College
Folsom05.2015
High School Diploma -
Ponderosa High School
Shingle Springs, CA05.2010
Skills
- Building Customer Trust and Loyalty
- Multitasking and Prioritization
- Customer Account Management
- Creative Problem Solving
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- POS Systems and Ordering Platforms
- Verbal and Written Communication
- De-escalation Techniques
- Multi-Line Phone Systems
- Salesforce CRM
- Database Management
Timeline
Member Services Coordinator
Business Workspaces
04.2021 - 01.2022
Cashier
CVS Pharmacy
03.2019 - 10.2019
Deli Clerk
Safeway
08.2016 - 12.2018
Yard Supervisor
Rescue Union School District
01.2015 - 05.2017
Cashier
Taco Bell
04.2013 - 12.2013
Lifeguard/Swim Instructor
El Dorado Hills Community Service District
05.2007 - 09.2012
GED -
Folsom Lake College
High School Diploma -
Ponderosa High School
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