Kristyn M. Hilliard
Ocala,FL
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
American Family Medical
Ocala, USA
10.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Payroll Assistant
Danna Logistics, LLC
Gainesville
01.2020 - Current
- Checking timesheets for accuracy
- Entering data into databases and spreadsheets
- Handling direct deposit requests and data
- Processing paper checks for distribution
- Acquiring all necessary signatures to distribute payroll
- Processing wage garnishments
- Making adjustments in pay for raises, bonuses and commission
CNA
AdventHealth
Ocala, Florida
11.2023 - 06.2024
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Facilitated communication between patients, family members, and healthcare professionals.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Documented activities and recorded information in EMR system.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Medical Assistant
Belleview Express Care
Ocala, USA
07.2023 - 10.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Lead Oral Surgery Assistant
Aspen Dental
Ocala, USA
02.2022 - 07.2023
- Travel to nearby offices to support patient care
- Assist during a variety of treatment procedures
- On a daily basis, obtain dental X-rays
- Set up and breakdown of operatory post treatment instruments and patient surgical area
- Manage infection control – prepare and sterilize instruments and equipment
- Educate patients on appropriate oral hygiene strategies to maintain good oral health
- Perform various office tasks as necessary
- Work collaboratively with other members of the dental team to provide exceptional patient care
Dental Assistant
Jacksonville Emergency Dental
Jacksonville, USA
03.2020 - 07.2022
- Update and maintain client’s dental records
- Perform routine dental cleanings
- Assist the dentist with complex dental procedures
- Take and process X-rays of patients
- Schedule patient appointments
- Take billing and insurance details from patients
- Advise patients on recommended oral hygiene
Optometry Technician/Receptionist
My Eyelab
Gainesville, USA
06.2018 - 01.2019
- Assisting with patient care and eye examinations.
- Taking patient histories, and assisting patients in frame selection.
- Educating patients on the care and maintenance of lenses.
- Explaining the testing process to patients, preparing them, and administering tests on visual capabilities.
- Keeping records and inventory, and taking notes during examinations.
- Performing minor repairs on broken or damaged glasses.
- Assisting with the creation of lenses and construction of glasses.
- Performing minor maintenance and repairs on examination equipment.
Education
MEDICAL ASSISTANT - On the job training (OTJ)
01.2023
DENTAL ASSISTANT - Certification
Florida Career College
Jacksonville, FL01.2019
PHLEBOTOMY - Certification
Taylor College
Belleview, FL01.2018
HIGH SCHOOL GRADUATE -
Southeast Guilford High School
Greensboro, NC01.2017
Skills
- Microsoft Office
- PowerPoint
- Gmail
- Storenet
- Basic office equipment
- Brand Modeling
- Teaching
- Childcare
- Equine Services
Certification
- Phlebotomy
- BLS
- Dental Assistant
- Expanded Functions Dental Assistant (oral surgery)
- Radiology (in dentistry)
- Nitrous Oxide (in dentistry)
Timeline
CNA
AdventHealth
11.2023 - 06.2024
Medical Assistant
American Family Medical
10.2023 - Current
Medical Assistant
Belleview Express Care
07.2023 - 10.2023
Lead Oral Surgery Assistant
Aspen Dental
02.2022 - 07.2023
Dental Assistant
Jacksonville Emergency Dental
03.2020 - 07.2022
Payroll Assistant
Danna Logistics, LLC
01.2020 - Current
Optometry Technician/Receptionist
My Eyelab
06.2018 - 01.2019
MEDICAL ASSISTANT - On the job training (OTJ)
DENTAL ASSISTANT - Certification
Florida Career College
PHLEBOTOMY - Certification
Taylor College
HIGH SCHOOL GRADUATE -
Southeast Guilford High School