Kristyn Zak

• Inbound and Outbound calls to patients to process prescriptions for shipping
• Escalations Team, handled tickets to resolve processing issues
• Documented patient interactions and observations accurately in electronic health records.
• Prior Authorizations tasks, including communications with providers and insurance companies for approvals

• Assisted pharmacists in dispensing medications accurately and efficiently.
• Managed inventory, ensuring availability of essential pharmaceuticals and supplies.
• Supported patient interactions by answering inquiries and providing medication information.
• Maintained cleanliness and organization of pharmacy workspace for optimal operations.
• Provided patient support in notifying when fill is due, or ready for pickup and offering delivery if needed.

Closed door pharmacy providing to Long Term Care and Assisted Living Facilities.

-Maintaining patient charts concerning schedule of IV medications to be processed and filled to send to facilities supplied.

-Refills through AS400 OS

-Monitor medication levels through lab results, adjusting dosing as necessary to maintain proper therapeutic treatment per diagnosis, under RPh supervision.

-Daily contact with facilities; nursing staff to communicate patient progress of IV treatment documented and charted.

-Training and quality assurance for proper facility and sterile aseptic techniques and environmental monitoring for 797 regulations.

-Staff scheduling, Operational Procedures Coordination.

-Inventory maintenance, including medications, IV fluids and supplies (pumps, tubing, dressing changes, etc)

-TPN preparation and adjustments to meet patients dietary and nutritional needs.

-IV Admixture

-Compounding : topical: creams, ointments, gels; oral solutions.

-Frameworks/DocuTracks OS knowledge

Compounding Lab Technician

-Compounding of specially formulated medication unavailable manufactured in the form of capsules, troches, gels, ointments, creams, transdermal and lipodermal, injectables, suspensions.

-Retail prescription entry, fill and sale

-Inventory control

-Rx Audit maintenance

Hemophilia Team:

-call clients to check on factor need and status

-enter assessments into database

-enter hemo orders into system to be picked and packed

-pick products to prepare for shipment

-Fax or Call MD office for prescriptions or insurance verification

-Excel/Data Entry

• Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
• Managed inventory levels, maintaining optimal stock of medications and supplies to prevent shortages.
• Assisted pharmacists in preparing medications, including compounding and labeling for patient safety.
• Trained new pharmacy technicians on operational procedures and best practices to enhance team performance.
• IV Admixture
• Nursing Communication
• Pyxis Medstation restock
• Narcotic Inventory Control and preparation
• pediatric compounding and batch prep
• Chemotherapy IV Admixture
• OR Satellite Pharmacy/Anesthesia

-Enter written prescriptions into Intercom Plus Date Entry System

-Process filling medications

-Point of Sale

-Inventory and Order Control

-Physician contact for refill for patient convenience

-Communication with Insurance for claims approval