Krizia Lozano
Clearwater,FL
Summary
Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Marina Cantina
Clearwater, FL
06.2023 - Current
- Collected and organized daily till totals and tips.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Processed payments accurately and efficiently with POS system.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
Bartender- Key Holder
Bar Tiki
Clearwater, FL
08.2022 - 08.2023
- Trained new bartenders on drink preparation and upselling techniques.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Assistant General Manager
Defy PSL
Port St. Lucie, FL
09.2018 - 08.2022
- Oversaw payroll preparation and administration for staff.
- Ensured that customer service standards were met or exceeded at all times.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Identified opportunities for cost savings and operational efficiency improvements.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Bachelor of Applied Science - Healthcare Management
Indian River State College
12-2023
High School Diploma -
South Fork High School
01.2016
Skills
- Food Service
- Payment Processing
- Customer Service
- Team Training and Development
- Strategic Planning
- Schedule Preparation
- Complex Problem-Solving
- Time Management
References
Available upon request
Accomplishments
- Employee of the year- 2019
Timeline
Bartender/Server
Marina Cantina
06.2023 - Current
Bartender- Key Holder
Bar Tiki
08.2022 - 08.2023
Assistant General Manager
Defy PSL
09.2018 - 08.2022
Bachelor of Applied Science - Healthcare Management
Indian River State College
High School Diploma -
South Fork High School
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