DISHA PATEL
Bensalem,PA
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
6
6
years of professional experience
Work History
Shift Manager
Edible Arrangements
Bluebell, PA
2024.04 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Helped employees accomplish tasks during peak periods.
Shift Manager
CVS Pharmacy
Feasterville, PA
2022.10 - 2024.03
- Monitored store operations to ensure compliance with company policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Delivered exceptional customer service and support in person and over the phone.
Daycare Worker
Home Health Aid Apna Ghar Senior
Jersey City, NJ
2021.01 - 2022.08
- Regularly communicated with clients' families to provide updates on health and wellbeing.
- Supported families through difficult time by offering emotional support and education on important care tasks.
- Provided walking assistance and promoted physical activity routines.
- Offers patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Built strong and trusting rapport with clients and loved ones.
- Provided transportation and appointments management.
- Documented vital statistics and coordinated with healthcare providers.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
Assistant Accountant
D F Holland Inc
Jersey City, NJ
2018.05 - 2020.12
- Assisted in preparation of monthly financial statements and management accounts.
- Verified accuracy of invoices and other accounting documents or records.
- Managed daily banking transactions, including deposits, withdrawals, and transfers.
- Performed month-end close procedures such as journal entries and reconciliations.
- Organized and maintained filing systems for all accounting documents.
- Prepared account analysis and reconciliation, including bank statements and intercompany general ledger accounts.
- Analyzed financial information to recommend or develop efficient use of resources and procedures.
- Maintained the fixed asset register and depreciation schedules on a monthly basis.
- Prepared balance sheet reconciliations on a timely basis.
Education
Master of Science - Accounting
Sardar Patel University
Anand 2015-04
Skills
- Inventory Control
- Schedule oversight
- Staff Development
- Quality Assurance
- Lesson and activity planning
- Healthy learning environment
- Program Planning
Timeline
Shift Manager
Edible Arrangements
2024.04 - Current
Shift Manager
CVS Pharmacy
2022.10 - 2024.03
Daycare Worker
Home Health Aid Apna Ghar Senior
2021.01 - 2022.08
Assistant Accountant
D F Holland Inc
2018.05 - 2020.12
Master of Science - Accounting
Sardar Patel University