Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
6
6
years of professional experience
Work History
Shift Manager
Edible Arrangements
Bluebell, PA
04.2024 - Current
Monitored store operations to ensure compliance with company policies and procedures.
Assisted in resolving escalated customer service issues in a timely manner.
Provided coaching and guidance to team members when necessary to improve performance.
Helped employees accomplish tasks during peak periods.
Shift Manager
CVS Pharmacy
Feasterville, PA
10.2022 - 03.2024
Monitored store operations to ensure compliance with company policies and procedures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Delivered exceptional customer service and support in person and over the phone.
Daycare Worker
Home Health Aid Apna Ghar Senior
Jersey City, NJ
01.2021 - 08.2022
Regularly communicated with clients' families to provide updates on health and wellbeing.
Supported families through difficult time by offering emotional support and education on important care tasks.
Provided walking assistance and promoted physical activity routines.
Offers patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Built strong and trusting rapport with clients and loved ones.
Provided transportation and appointments management.
Documented vital statistics and coordinated with healthcare providers.
Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions.
Assistant Accountant
D F Holland Inc
Jersey City, NJ
05.2018 - 12.2020
Assisted in preparation of monthly financial statements and management accounts.
Verified accuracy of invoices and other accounting documents or records.
Managed daily banking transactions, including deposits, withdrawals, and transfers.
Performed month-end close procedures such as journal entries and reconciliations.
Organized and maintained filing systems for all accounting documents.
Prepared account analysis and reconciliation, including bank statements and intercompany general ledger accounts.
Analyzed financial information to recommend or develop efficient use of resources and procedures.
Maintained the fixed asset register and depreciation schedules on a monthly basis.
Prepared balance sheet reconciliations on a timely basis.