Krupa Rana
Clifton,NJ
Summary
Knowledgeable Biology Pre-Med Student with solid background in conducting detailed research and data analysis. Supported multiple projects by gathering, organizing, and interpreting complex information, contributing to impactful academic research presentations. Demonstrated proficiency in using statistical software and strong written communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MEDICAL RECEPTIONIST
OBGYN & Infertility Services of Northern NJ
01.2022 - 09.2024
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Cutco Sales Representative
Vector Marketing
05.2024 - 08.2024
- Delivered customized product presentations to clients, highlighting features and benefits of Cutco's high-quality kitchen tools.
- Received training in marketing, time management, and interpersonal skills in a performance-driven environment.
- Maintained a positive brand image and upheld customer satisfaction through reliable service and honest recommendations.
Girls State Volunteer
NJ American Legion Auxiliary
06.2023 - 06.2024
- Created scripts and videos showcasing Patriotic Holidays' history to increase awareness about Veterans' Service and Sacrifice.
- Helped plan Veterans Day Assemblies. Partook in the annual Wreaths Across America event by laying wreaths on veterans' graves and saluting them for their diligence and dedication to our country.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
MEDICAL STUDENT ASSOCIATION VOLUNTEER
Medical Student Association
01.2020 - 01.2022
- Provided compassionate companionship and emotional support to children with disabilities through engaging one-on-one conversations.
- Read age-appropriate books aloud to promote cognitive engagement, imagination, and literacy development.
- Uplifted children’s mental and emotional well-being by offering consistent encouragement, kindness, and attentiveness.
Education
BACHELOR OF ARTS - BIOLOGY
Rutgers University
New Brunswick, NJ05-2028
High School Diploma -
Diana C. Lobosco STEM Academy
Wayne06-2024
Skills
- Appointment scheduling
- Medical terminology
- Problem-solving
- Computer proficiency
- Customer service
- Insurance verification
- Multitasking
- Medical office administration
- Critical thinking
Extra-Curricular Activities
ODASIS, 1hr/Week AED Honor Society, 1hr/Week Douglass Residential College, 2hr/Month
Research
- Student Success: How Parental Involvement Can Build Resilience In Children's Cognitive Development, Rana, K., 04/2023, College Board AP Seminar, DCL STEM Academy
- The Negative Impacts of Air Pollution on Human Health in the U.S., Rana, K., 02/2023, College Board AP Seminar, Diana C. Lobosco STEM Academy, 9RG9yt2Yv54TFb7U/edit
Affiliations
- American Legion Auxiliary NJ Girls State
Certification
- CPR & AED
- Certificate of Competency in the field of Biomedical and Life Sciences
Timeline
Cutco Sales Representative
Vector Marketing
05.2024 - 08.2024
Girls State Volunteer
NJ American Legion Auxiliary
06.2023 - 06.2024
MEDICAL RECEPTIONIST
OBGYN & Infertility Services of Northern NJ
01.2022 - 09.2024
MEDICAL STUDENT ASSOCIATION VOLUNTEER
Medical Student Association
01.2020 - 01.2022
BACHELOR OF ARTS - BIOLOGY
Rutgers University
High School Diploma -
Diana C. Lobosco STEM Academy
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