Kryselda Camacho
Odessa
Summary
Results-driven, with customer service experience working at Cheddar's Scratch Kitchen, collaborating with team members to provide quality service. Fluently bilingual in Spanish and English. Committed to maintaining high service standards. Developed customer service and communication skills in a fast-paced hospitality environment. Excel at managing guest interactions, and ensuring seamless operations, while maintaining a welcoming atmosphere. Seeking to transition to a new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Cheddar's Scratch Kitchen Darden Restaurants
08.2024 - Current
- Greeted and welcomed guests, ensuring a positive first impression.
- Answered customer questions and took reservations by phone, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Handled guest inquiries and complaints professionally, fostering customer satisfaction.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Intern
SemperFi Transport
01.2025 - 05.2025
- Assisted in daily operational tasks, ensuring timely and accurate completion of projects.
- Provided administrative support, maintaining organized records for easy access and reference.
- Sorted and organized files, spreadsheets, and reports.
- Enhanced team productivity by assisting with organization of project documentation.
- Collected, arranged, and input information into database system.
Education
High School Diploma -
Odessa Career & Technical Early College Hs
Odessa, TX05-2025
Associate of Applied Science - Business Leadership
Odessa College
Odessa, TX05-2025
Bachelor of Science - Business Leadership
Odessa College
Odessa, TX05-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Telephone reception
- Phone etiquette
- Flexible and adaptable
- Quick learner
Certification
- Certification of Technology for Fundamentals of Business
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
SemperFi Transport
01.2025 - 05.2025
Host
Cheddar's Scratch Kitchen Darden Restaurants
08.2024 - Current
High School Diploma -
Odessa Career & Technical Early College Hs
Associate of Applied Science - Business Leadership
Odessa College
Bachelor of Science - Business Leadership
Odessa College
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