KrysShauna Tisi

Sonics Drive In

Tuba City, AZ

08.2022 - 02.2024

Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Investigated customer complaints regarding merchandise quality or availability promptly.
Assisted in resolving escalated customer service issues in a timely manner.
Provided coaching and guidance to team members when necessary to improve performance.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Inspected work areas regularly for cleanliness and organization standards.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Upheld company standards and compliance requirements for operations.