Facilitated customer transactions, ensuring accuracy in deposits and withdrawals.
Managed customer inquiries, delivering exceptional service and resolving issues promptly.
Assisted clients in selecting appropriate financial products to meet their needs.
Trained new staff on operational procedures and customer service standards.
Streamlined account opening processes, improving efficiency and customer satisfaction.
Conducted regular audits of cash drawers to maintain compliance with company policies.
Bartender and Server
Olive Garden
Lancaster, PA
01.2022 - Current
I started out as a server and was quickly trained as a bartender. I enjoy both job titles. It's been a pleasure taking on both bartending and serving at the same time most nights.
FedEx Package Handler
FedEx Ground
Middletown, PA
10.2021 - 04.2022
Loading Trucks for delivery
Restaurant Server
The Imperial
Lancaster, PA
03.2019 - 03.2020
I worked hard and diligently at The Imperial Restaurant downtown Lancaster as a lead server for 1 year until the pandemic. I was an outstanding, talented server whom the third removed Governor of Lancaster consistently requested I be their server as well as the owners of The Imperial/ Holiday Inn i.e. John Meeder and Sam Whisker.
Associate Lead
PetSmart
Lancaster, PA
03.2017 - 03.2018
Education
Large animal science
Lancaster County Career and Technology Center
Mccaskey Campus
High school diploma or GED - undefined
Skills
Fast learner, reliable worker, hardworking and no excuses! (6 years)
Store Management Experience
Retail Sales (1 year)
Assistant Manager Experience (1 year)
Driving (3 years)
Delivery Driver Experience (1 year)
Load & Unload (Less than 1 year)
Serving (2 years)
Supervising experience (2 years)
Training & development (2 years)
Restaurant Experience (2 years)
Cash Handling (7 years)
Bartending
Banquet Experience
Management
POS
Certification
Basic Life Support (BLS)
March 2021 to March 2023
My Basic Life Support - BLS HCP - CPR (Adult / Child / Infant / Choking) Automated External Defibrillation / First-Aid Certificate of Completion
My name is Krysta Cruz, I am 22 years old and I love any opportunity there is to meet new people, change lives and bring more fun to their outlook on life! I am also CPR certified!