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Hardworking, natural leader, fast learning and ready to work
Experienced in fine dining and casual dining environments, demonstrating strong kitchen management and shift management capabilities. Successfully supervised teams to enhance productivity and ensure compliance with food safety standards, resulting in improved operational efficiency. Proven ability to manage cash handling and customer service operations, fostering positive relationships with clients and enhancing overall guest experiences. Skilled in utilizing various POS systems and productivity software to streamline restaurant management processes.
Seasoned Stagehand with considerable experience in live event production. Skilled in setting up, operating, and maintaining lighting, sound, and rigging equipment to create seamless stage environments. Strengths lie in problem-solving abilities under pressure, teamwork, and communication skills; consistently contributing to successful shows and events. Previous work has showcased an ability to adapt quickly within fast-paced environments while ensuring safety regulations are adhered to.
Highly skilled Forklift Operator with background in warehouse operations, inventory management, and safety compliance. Strong ability to operate heavy machinery while prioritizing efficiency and adhering to safety protocols. Demonstrated leadership skills with focus on team collaboration and process improvements. Proven track record of contributing to company goals through diligent work ethic and adaptability.

Experienced and results-driven General Manager with a strong background in leading teams, optimizing operations, and enhancing customer satisfaction. Proven expertise in project management, budget planning, and fostering community partnerships. Eager to leverage leadership and organizational skills to drive success in a dynamic management role.
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Skilled Assistant General Manager talented at maximizing business success. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Organized Assistant General Manager knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations. Oversees employee performance and tracks weekly progress to achieve defined objectives.

I am a passionate sales & Marketing professional with 13+ years of experience in Corporate, Territory Sales, Marketing, and Customer service. I have smoothly worked for MNCs, large conglomerates, and Digital Financial Services and set fruitful business relationships in corporate houses in Bangladesh. Now I am studying at Macquarie University (Master of Management & Master of Marketing) as an international student looking for a part-time job.

Results-driven professional with a proven track record in operational management, financial oversight, and leadership. Currently an Assistant General Manager at Dairy Queen, excelling in ensuring high-quality service, leading successful teams, and optimizing profitability. Skilled in financial management, customer service, and compliance. Successfully managed an independent branch, implemented effective marketing initiatives, and maintained quality control. Background in accounting and tax preparation, complemented by an MBA in Project Management and Management Information System, enhancing strategic thinking and leadership. Former Business Development Manager at Travel company, showcasing adaptability, industry-specific software proficiency, and a journey from intern to managerial role.


  Over 10+ years of customer service and over 4+ years of supervisor experience.
  Record of improving efficiency and profitability throughout different industries.
  Knowledge of sales and providing the best customer service in fast pace environments.
  Organized Assistant General Manager knowledgeable in recruiting staff and handling customer complaints.
  Oversee employee performance and track weekly progress to achieve defined objectives.
  Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.


Krysta Heroux

Summary

Overview

Work History

Assistant General Manager

Service Manager

Kitchen Manager

Crew Member

Medical Technician

Education

Some College (No Degree) - Business Management

Skills

Timeline

Assistant General Manager

Service Manager

Kitchen Manager

Crew Member

Medical Technician

Some College (No Degree) - Business Management

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