Krysta Pelland
Columbia,MO
Summary
Dependable bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Las Margaritas Mexican Restaurant
2020.08 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Jina Yoos
2021.12 - 2022.07
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Kyoto Japanese Steakhouse
2019.12 - 2020.08
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Denny's
2019.07 - 2019.12
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
High school diploma -
Moberly Sr. High School
Skills
- Warm and Friendly
- Menu Presentation
- Food and Beverage Pairings
- Guest Relations Management
- Cash Register Operations
- Corrective Actions
Timeline
Bartender
Jina Yoos
2021.12 - 2022.07
Server/Bartender
Las Margaritas Mexican Restaurant
2020.08 - Current
Server
Kyoto Japanese Steakhouse
2019.12 - 2020.08
Server
Denny's
2019.07 - 2019.12
High school diploma -
Moberly Sr. High School
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