Highly motivated and customer-focused Leasing Agent seeking a position to utilize my excellent communication skills and attention to detail to provide exceptional service to tenants and contribute to the success of a property management company.
Overview
4
4
years of professional experience
Work History
Leasing Professional
Willow Bridge Apartment Management
07.2024 - Current
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Distributed and followed up on tenant renewal notices.
Planned special events for the residents.
Conducted regular inspections of both interior and exterior of properties for damage.
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Leasing Professional
Franklin Apartment Management
12.2021 - 06.2024
Assist in developing and implementing effective marketing strategies to increase traffic flow. Ensure accurate and timely completion of lease application and required verifications, including tax credit and HUD paperwork.
Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Office Assistance
Lydias Daycare
01.2021 - 11.2021
Carry out a variety of tasks ranging from bookkeeping to clerical work related to enrollments, fee computation, billing, and collection of childcare center fees for services.
Education
Highschool -
William Taft
05.2007
Fair Housing, Tax credit Basic, The Leasing Process, Marketing and curb Appeal, Business Etiquette, Hording, Advanced Telephone Techniques
National Apartment Association
04.2025
Skills
Understands fair housing rules
Flexibility
Communication
Record keeping and Compliance
Time Management
Team Collaboration
Yardi
Onesite
Bilingual
Team building
Customer service
CRM software
Timeline
Leasing Professional
Willow Bridge Apartment Management
07.2024 - Current
Leasing Professional
Franklin Apartment Management
12.2021 - 06.2024
Office Assistance
Lydias Daycare
01.2021 - 11.2021
Fair Housing, Tax credit Basic, The Leasing Process, Marketing and curb Appeal, Business Etiquette, Hording, Advanced Telephone Techniques
National Apartment Association
Highschool -
William Taft
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