Krystal Bray

Chicken Ranch Casino

Jamestown, CA

08.2017 - Current

Verified weekly deposit, Ordered any money needed for casino operations.
Assisted in training new employees on proper cash handling techniques.
Performed daily reconciliations of the cashier's banks and main bank.
Verified customer identification documents prior to completing transactions.
Completed jackpots.
Contacted security staff to escort patrons with large winnings to vehicle.
Monitored daily activity in the cage.
Supervised daily operations of the cage, including cashiering and credit transactions.
Verified accuracy of daily paperwork related to gaming activities such as jackpots, fills, credits, transfers and other transactions.
Performed daily audits on cage personnel for accuracy in handling money and accounting for discrepancies.
Processed large cash payouts within established limits while adhering to strict safety protocols.
Communicated effectively with management team about any issues that arise within the Cage area.
Received, secured and distributed large sums of money, added funds to casino safe and completed forms and documentation.
Coordinated employee work schedules to provide adequate coverage for guest services.
Resolved customer complaints and payout errors.
Assessed staffing levels to verify proper shift coverage, staff rotations and breaks.
Managed cage operations, ensuring accuracy and efficiency of transactions.
Supervised team members to ensure adherence to departmental processes and procedures.