Krystal Breedwell
Glendale,AZ
Summary
Results-driven Auto Liability Adjuster with a track record of navigating complex claims and ensuring swift resolutions. Possess specialized skills in liability analysis, claim investigation, and negotiation. Excel at leveraging communication, problem-solving, and decision-making abilities to manage caseloads effectively and maintain high levels of client satisfaction. Committed to delivering thorough assessments and fair outcomes for all parties involved.
Overview
3
3
years of professional experience
Work History
Sr Auto Liability Adjuster
USAA Insurance
Phoenix, AZ
11.2024 - 02.2025
- Conducted thorough investigations for accurate claim evaluations and fair settlements.
- Collaborated with law enforcement agencies as needed to gather information relevant to claim investigations.
- Assessed vehicle damages accurately, collaborating with automotive repair professionals for precise estimates.
- Developed expertise in various insurance software systems for efficient data management and reporting purposes.
- Investigated losses and identified coverage issues.
- Took statements from insureds, claimants and witnesses.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Auto Liability Adjuster
Bridger Insurance
Pleasanton, CA
01.2024 - 11.2024
- Investigated liability claims and determined coverage based on policy language and applicable law.
- Identified potential responsible parties, conducted interviews, gathered evidence, and evaluated damages.
- Evaluated subrogation opportunities in order to recover funds paid out on behalf of an insured.
- Drafted letters of denial or explanation of coverage for auto liability claims.
- Conducted site inspections as needed to assess property damage or investigate a claim further.
- Prepared detailed summaries of each claim file including all pertinent information regarding coverage issues, liability determinations and damages calculations.
Auto Liability Adjuster
Kemper Insurance
Phoenix, Arizona
08.2022 - 10.2023
- Investigated liability claims and determined coverage based on policy language and applicable law.
- Identified potential responsible parties, conducted interviews, gathered evidence, and evaluated damages.
- Analyzed medical reports to determine the extent of injury or damage for bodily injury claims.
- Negotiated settlements with claimants, attorneys and others.
- Drafted letters of denial or explanation of coverage for auto liability claims.
- Maintained contact with clients throughout the life cycle of a claim in order to keep them informed of its progress.
Education
High School Diploma -
Yuma High School
Yuma, AZ05.2012
Skills
- Strong analytical skills
- Insurance policy knowledge
- Teamwork mindset
- Accident scene investigations
- Active Listening
- Liability Determination
- Claims Evaluation
- Critical Thinking
- Decision-Making
- Client Interviewing
Timeline
Sr Auto Liability Adjuster
USAA Insurance
11.2024 - 02.2025
Auto Liability Adjuster
Bridger Insurance
01.2024 - 11.2024
Auto Liability Adjuster
Kemper Insurance
08.2022 - 10.2023
High School Diploma -
Yuma High School