Krystal Bryan
Davie,FL
Summary
Dynamic Operations Lead at Kohls Department Store, recognized for enhancing team productivity through effective training and fostering a collaborative environment. Leveraged data-driven insights to optimize operational efficiency and improve customer service. A reliable team player with strong scheduling coordination skills and a compassionate approach to workforce management and leading co-workers to drive the best results. Has extensive insight in Medical Administrative Activities and working with the public to fully meet any needs necessary. Is also able to go above and beyond in given instructions and any other necessary tasks in a given time frame. An active go-getter, professional, and enthusiastic individual that can fit into any work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Lead/ Seasonal Supervisor
Kohls Department Store
10.2020 - Current
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed operational service efficiency and online orders to maintain customer service, sales, and service processes.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Work truck unloading processes to ensure merchandise is moved from the truck to sales floor in a timely manner.
- Managed and allocated staff and material resources to meet production goals.
Education
Bachelor of Arts - Health Science
Florida Atlantic University
05-2025
Associate of Arts - Health Sciences
Broward College
12-2022
Skills
- Operational efficiency
- Motivational attitude
- Scheduling coordination
- Workforce management
- Customer service
- Medical terminology knowledge
- Data entry
- Reliable team player
- Compassionate
- CPR
- Trustworthy companion
- Adaptable
Certification
Certified Medical Administrative Assistant since 2019
Timeline
Operations Lead/ Seasonal Supervisor
Kohls Department Store
10.2020 - Current
Associate of Arts - Health Sciences
Broward College
Bachelor of Arts - Health Science
Florida Atlantic University
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