Skilled at following guidelines and executing work with accuracy. Strong customer communication skills across inquiries, support, and issue resolution. Proficient in daily computer use and Microsoft Office.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Receptionist
Electric Sun Tanning Salon
Miami, Florida
01.2024 - Current
Greeted clients and supported front desk workflow.
Checked in guests and confirmed service details.
Handled incoming phone calls.
Processed payments and operated cash register transactions at salon reception.
Opened and closed front desk operations, including the register, per salon procedures.
Shared service information and answered questions about packages and memberships.
Cleaned tanning beds and salon areas.
Trained new employees on daily duties.
Brand Representative
Hollister Co.
12.2021 - 08.2022
Welcomed customers entering and leaving the store.
Provided support to customers with questions and needs.
Processed cash register transactions.
Trained new team members on daily tasks.
Opened and closed store.
Checked online orders and prepared items for delivery or pickup.
Placed online merchandise orders through company software for customers.
Verified merchandise pricing was accurate.
Cleaned, vacuumed, and restocked shelves daily.
Education
High School Diploma -
Coral Gables Senior High School
06-2021
International Studies Preparatory Academy
09-2019
Associates Degree - Business Administration
Miami-Dade College
Miami, FL
10-2026
Skills
Point of sale systems
Cash register operations
Cash handling
Customer service excellence
Phone etiquette
Email communication
Video conferencing skills
Data entry
Word processing proficiency
Presentation software proficiency
Organizational skills
Flexibility and adaptability
Certification
College Credit Certificate - Business Specialist, General Business
College Credit Certificate - Business Industry Operations