Krystal Couder
El Paso,TX
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Budtender
House Of Flowers Dispensary
Chaparral, NM
02.2025 - 06.2025
- Assisted customers in selecting cannabis products based on preferences and needs.
- Educated patrons on product strains, effects, and consumption methods.
- Maintained cleanliness and organization of the dispensary environment.
- Monitored inventory levels and restocked shelves as needed.
- Answered customer inquiries regarding products and store policies.
- Supported team members during busy periods to ensure efficient service.
- Complied with all safety regulations and legal requirements for dispensaries.
Manager
Lava Rock/ Daze Smoke Shop
El Paso, TX
10.2023 - 01.2025
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Trained and developed staff on product knowledge and customer service techniques.
- Oversaw inventory management and maintained optimal stock levels for sales.
- Implemented promotional strategies to enhance product visibility and sales engagement.
- Resolved customer inquiries and complaints to maintain a positive shopping experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
Education
GED -
Cosmetology School
Tucson, AZ06-2008
Skills
- Product knowledge
- Inventory management
- Customer service
- Compliance assurance
- Staff training
- Sales strategies
- Team leadership
- Communication skills
- Restocking inventory
- Cash handling experience
Affiliations
In my spare time, I love to be with the jungle I have created inside my house. I have 2 teenage boys, 5 cats and a french bulldog, whom I love with all my heart. I'm married to an incredible tattoo artist, who supports me in all of my curious endeavors. I'm also trying to be a herbalist, so my family can live a more natural life.
Timeline
Budtender
House Of Flowers Dispensary
02.2025 - 06.2025
Manager
Lava Rock/ Daze Smoke Shop
10.2023 - 01.2025
GED -
Cosmetology School