Krystal Danylo
Pittsburg,PA
Summary
Dynamic bartender with experience, RAMP certified, recognized for exceptional customer service and strong multitasking abilities. Developed seasonal drink menus and trained staff, enhancing team performance and customer satisfaction. Committed to responsible alcohol service and maintaining a welcoming atmosphere, fostering repeat clientele through personalized engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Server
Millers Seafood House
08.2024 - Current
- Prepared and served a variety of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area to ensure operational efficiency.
- Assisted in training new staff on drink preparation and customer service standards.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Implemented waste reduction techniques, optimizing ingredient usage for cost control.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
The Jackman Inn
Pittsburgh, PA
05.2023 - Current
- Developed seasonal drink menus based on customer preferences and trends.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Cook/Server
Hops Place & Mel’s Too
Pittsburgh, PA
11.2019 - 03.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Jimmy Zs
02.2017 - 10.2019
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Assisted with inventorying beverage stock and bar supplies.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Created attractive bar displays by strategically arranging bottles and glasses.
Education
High School Diploma -
North Hills High School
Pittsburgh, PA2004
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Memory retention
Certification
RAMP
Timeline
Bartender/Server
Millers Seafood House
08.2024 - Current
Bartender
The Jackman Inn
05.2023 - Current
Bartender/Cook/Server
Hops Place & Mel’s Too
11.2019 - 03.2023
Bartender
Jimmy Zs
02.2017 - 10.2019
High School Diploma -
North Hills High School