Krystal Diaz
Pflugerville,TX
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
SIS-Coordinator
IDEA Public Schools
Austin, Texas
04.2025 - Current
- Develop and implement registration procedures for new students.
- Manage student enrollment processes and maintain accurate records.
- Ensure compliance with state education regulations and policies.
- Ensure compliance with state reporting requirements and deadlines.
- Manage student records and PEIMS errors.
- Generate reports on student performance, attendance, and other metrics as needed.
- Collaborate with teachers to maintain accurate daily attendance.
- Communication with families regarding students' attendance.
- Collaborate with other departments to facilitate information between systems and platforms.
- Create teacher schedules, class schedules, grades, transcripts etc.
- Conducted student recruitment efforts to attract new enrollments.
- Process student withdrawals.
- Send, receive and process student records and information through the TREx system.
- Train staff on PowerSchool data systems for effective student information management.
- Contributed to school lead and operations teams by participating in strategic discussions.
Kindergarten Co-Teacher
IDEA Public Schools
Austin, Texas
08.2024 - 04.2025
- Collaborated with lead teacher to create lesson plans.
- Maintained a positive classroom environment to support effective management and learning.
- Facilitated instruction to address individual learning needs.
- Supported student learning through instruction and hands-on activities.
- Helped implement strategies for managing challenging behaviors in the classroom.
- Organized materials and resources for daily lessons and activities.
- Participated in professional development workshops to enhance teaching strategies and techniques.
- Communicated regularly with parents about student progress, behavior, academic performance and classroom events.
Preschool Teacher
Primrose Schools
Bedford, NH
08.2022 - 02.2024
- Created bi-weekly lesson plans to enhance student engagement.
- Encouraged daily active play and exploration among students while promoting social skills.
- Provided care and instruction to students by having a supportive learning environment.
- Communicated with parents at pickup regarding student behavior and progress.
- Organized classroom materials to facilitate effective learning.
- Developed monthly bulletin boards reflecting seasonal themes and holidays.
- Maintained files documenting student work and progress.
Bilingual Instructional Aide PK/K & 4th grade
Bob Hope School
Beaumont, TX
12.2020 - 08.2021
- Assisted teachers in delivering bilingual instruction to diverse student populations.
- Supported students in overcoming individualized learning challenges, fostering academic growth.
- Guided students through assignments to improve comprehension and engagement.
- Collaborated with teacher on effective classroom management strategies.
- Maintained a well-organized classroom to support educational activities.
- Engaged with parents when necessary to provide important information regarding students' academic progress, behavior etc.
- Assisted during student arrival and dismissal to ensure smooth operations.
Customer Representative
Jonas Fitness Call Center
Houston, TX
10.2019 - 03.2020
- Resolved customer inquiries and issues efficiently, contributing to a positive customer experience.
- Handled inbound calls for billing department, addressing customer inquiries regarding memberships.
- Provided detailed information about membership benefits and services to customers.
- Processed customer payments efficiently.
- Performed follow-up calls to members for collection of past due balances, improving payment recovery efforts.
Sales Team Lead Representative
SPRINT
Port Arthur, TX
09.2018 - 07.2019
- Led sales team to achieve monthly targets and improve customer satisfaction.
- Achieved sales goals by promoting phones and merchandise to customers.
- Trained new staff on product knowledge and sales techniques to enhance team performance.
- Responded to phone inquiries, delivering exceptional customer service.
- Assisted customers with processing their bill payments efficiently.
- Updated planograms once a month to optimize product placement.
- Managed cash balancing at the beginning and end of day.
Sales Representative
ACADEMY SPORTS & OUTDOORS
Edinburg, TX
11.2015 - 11.2017
- Created and displayed weekly paper ads to attract customers.
- Established planograms to improve product placement.
- Maintained up-to-date knowledge of inventory and sales promotions.
- Organized merchandise on sales floor and in warehouse.
- Conducted daily inventory checks to maintain accurate stock levels.
- Answered store phone to assist customers and address inquiries.
Education
College Hours -
UTRGV
Edinburg, TX12-2020
High School Diploma -
Edinburg High School
Edinburg, TX05-2015
Skills
- Student information management
- Data compliance
- Enrollment processing
- Effective communication
- Bilingual proficiency
- Multitasking
- Time management
- Adaptability
- Problem solving
- Team collaboration
- Relationship building
- Quick Learner
Certification
- CPR Certified
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
SIS-Coordinator
IDEA Public Schools
04.2025 - Current
Kindergarten Co-Teacher
IDEA Public Schools
08.2024 - 04.2025
Preschool Teacher
Primrose Schools
08.2022 - 02.2024
Bilingual Instructional Aide PK/K & 4th grade
Bob Hope School
12.2020 - 08.2021
Customer Representative
Jonas Fitness Call Center
10.2019 - 03.2020
Sales Team Lead Representative
SPRINT
09.2018 - 07.2019
Sales Representative
ACADEMY SPORTS & OUTDOORS
11.2015 - 11.2017
College Hours -
UTRGV
High School Diploma -
Edinburg High School