Dynamic Patient Services Representative with extensive experience at ZOLL LifeVest, excelling in patient education and compassionate care. Proven ability to manage appointments and ensure HIPAA compliance while enhancing patient satisfaction. Skilled in specimen collection and documentation, with a strong commitment to teamwork and delivering exceptional service in fast-paced environments.
As a Patient Service Representative (PSR) for ZOLL LifeVest, I primarily focus on training patients and caregivers on the use and care of the LifeVest wearable defibrillator. I also manage the equipment, schedule fittings, and provide ongoing support to ensure patient understanding and satisfaction, in an inpatient and outpatient environment.
Clinical trial specimen collection including Blood, UA, Covid 19 testing.
Paramed exams for the life insurance industry. Conduct medical history questionnaires, obtain, handle and process blood and urine collection, saliva samples, along with the measuring of height and weight, along with resting EKGs. Accurate completion of all paperwork with delivery of samples to courier for lab testing.