Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Krystal Fontanez

Brooklyn,NY

Summary

Great team member, reliable Supervisor. A strong emphasis put on customer satisfaction. Assertive Leader tasked with mentoring, training and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach. Enthusiastic Supervisor with proven leadership talents and relationship-building skills gained during my years of experience in Catering and Customer Service settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful.

Overview

9
9
years of post-secondary education
9
9
years of professional experience

Work History

Lead Cashier

Brooklyn, New York
02.2018 - Current
  • Trained new cashiers Ensured that all clothing were properly displayed Change orders Handled refunds Daily money drops prepared daily deposits Open/close registers.

Server - Catering by Restaurant Associates
New York, New York
10.2016 - 03.2019
  • Set up dining areas/clear dining areas Served up to 500 people at events Proper dining etiquette (set up as well).

Seat Supervisor

New York, New York
03.2017 - 01.2019
  • Manage customer complaints, refunds and exchanges.
  • Train and develop staff.
  • Authorize price adjustments for promotional merchandise, sales or markdowns.
  • Ensure visual directives and standards are exceeded.

Supervisor

T.J.Maxx
New York, NY
09.2014 - 05.2016
  • Manage customer complaints, refunds and exchanges.
  • Train and develop staff.
  • Maintain daily statistics and deposits.
  • Merchandising Authorize price adjustments for promotional merchandise, sales or markdowns.
  • Ensure visual directives and standards are exceeded.
  • Set up sku's for stores and Mainframe work in training.
  • Open/close registers Ensured that the front end was operating properly.

Education

John Jay College of Criminal Justice
01.2015 - 01.2020

Bachelor of Arts - Forensic Psychology, Criminology

Academy of Medical Technology
01.2010 - 01.2014

Skills

Point of sale operation

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Timeline

Lead Cashier

02.2018 - Current

Seat Supervisor

03.2017 - 01.2019

Server - Catering by Restaurant Associates
10.2016 - 03.2019

John Jay College of Criminal Justice
01.2015 - 01.2020

Supervisor

T.J.Maxx
09.2014 - 05.2016

Bachelor of Arts - Forensic Psychology, Criminology

Academy of Medical Technology
01.2010 - 01.2014
Krystal Fontanez