Krystal Guthridge

• Coordinated daily dispatch operations to ensure timely service delivery.
• Managed communication between technicians and customers to enhance service efficiency.
• Utilized dispatch software for real-time tracking of service requests and technician locations.
• Prioritized urgent service calls based on customer needs and technician availability.
• Take Inbound calls and make outbound calls
• Schedule appointments

1. Run daily store operations

• Open or close the store
• Make sure the store is clean, organized, and safe
• Keep shelves stocked and priced correctly

2. Manage employees

• Hire and train workers
• Make schedules
• Motivate and supervise the team
• Help employees improve and solve problems

3. Handle money and business performance

• Track store profits and expenses
• Manage inventory and reduce shortages
• Complete paperwork and computer reports

4. Customer service

• Help customers when there are issues
• Make sure employees provide good service
• Keep the store welcoming and well-stocked