KRYSTAL GUTIERREZ
San Jose,CA
Summary
Motivated professional with a strong foundation in customer service and education. Expertise in enhancing customer satisfaction through tailored service and fostering children's development with engaging activities. Known for effective communication, teamwork, and maintaining a welcoming atmosphere.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Teacher Assistant
CHILD CARE CAREERS
01.2026 - Current
- Supported children's educational development through engaging activities and direct assistance.
- Facilitated development of essential life skills through practical guidance and tailored instruction.
- Assessed children's behavior to identify and address developmental needs.
- Monitored safety and well-being of children during indoor and outdoor activities to create a secure environment.
- Assisted lead teachers in implementing lesson plans and classroom activities.
- Collaborated with teachers to assess student progress and adapt instructional strategies.
- Supervised children and participated with children in activities.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Server
Pacific Catch
Campbell, USA
01.2023 - Current
- Ensured exceptional guest satisfaction by anticipating needs and providing attentive service.
- Took orders, served food and beverages.
- Delivered clear, effective, and friendly interactions with guests and colleagues to foster positive relationships.
- Maintained cleanliness and organization in dining area to enhance guest experience and satisfaction.
- Provided detailed information about menu items, ingredients, and drinks to enhance guest experience. Along with adjusting to menu changes.
- Prepared dining area through pre-bussing and pre-setting tables to support efficient service flow.
- Collaborated effectively with team members to ensure smooth service flow.
Host and Server Assistant
Puesto
Santa Clara, USA
09.2021 - 12.2022
- Managed a dynamic reservation system and seating chart, optimizing table usage and minimizing guest wait times.
- Warmly greeting and seating guests, ensuring a positive first impression and comfortable dining experience.
- Organized host stand and menus to create welcoming atmosphere and streamline guest flow.
- Delivered food orders promptly to enhance dining experience and ensure customer satisfaction.
- Bussed tables efficiently to uphold cleanliness and facilitate quick turnover for incoming guests.
High School Intern
BDO
San Jose, USA
08.2016 - 06.2017
- Coordinated office events and meetings to support team collaboration.
- Organized and filed important documents to streamline record-keeping.
- Maintained office cleanliness and stocked supplies to create a conducive work environment.
Education
Bachelor's Degree - Sociology
San Jose State University
San Jose01-2025
Associate of Arts - Sociology
San Jose City College
San Jose01-2022
Skills
- Customer service and support
- Effective communication
- Order processing
- Classroom management
- Issue resolution
- Team collaboration
- Administrative support
- Child development
Certification
- Food Handler's Certification
- RBS Certification
- Sexual Harassment Certification
- Child Abuse & Neglected Mandated Reporter Training
Timeline
Teacher Assistant
CHILD CARE CAREERS
01.2026 - Current
Server
Pacific Catch
01.2023 - Current
Host and Server Assistant
Puesto
09.2021 - 12.2022
High School Intern
BDO
08.2016 - 06.2017
Bachelor's Degree - Sociology
San Jose State University
Associate of Arts - Sociology
San Jose City College