Krystal Harrison
Madison,GA
Summary
General Manager with over 2 years of experience driving operational success and work performance. Expertise in sales management, exceptional customer service, and team leadership has consistently resulted in improved productivity and customer satisfaction. Skilled in multitasking, maintaining organization, and leading teams under pressure. Committed to fostering a collaborative work environment that promotes growth and efficiency.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
General Sales Office Manager
Fringe Market
07.2023 - 04.2025
- In the role of General Sales Office Manager at Fringe Market, responsibilities included overseeing daily sales operations and ensuring exceptional customer service. This position involved managing a team, coordinating sales strategies; as well as sending and receiving invoices, as well as handling billing and payments for all customers. By fostering a collaborative environment, improvements in team productivity and customer satisfaction were achieved.
- Implemented innovative sales strategies that resulted in a noticeable increase in revenue.
- Trained and mentored employees, enhancing their skills and performance.
- Developed and maintained strong relationships with clients, leading to increased customer loyalty.
- Analyzed sales data to identify trends and areas for improvement, driving targeted sales initiatives.
Farm and Estate Manager
Creekside Farm and Equestrian Estate
01.2021 - 07.2023
- As the Farm Manager at Creekside Farm and Equestrian Estate, responsibilities included managing the day-to-day operations of the farm, ensuring the upkeep of the grounds, and supervising staff. This role required a hands-on approach to both landscape maintenance and agricultural management. By implementing effective management practices, the overall efficiency and output of the farm improved significantly.
- Oversaw all farm operations, ensuring the highest level of quality and productivity.
- Implemented sustainable farming practices for the horses and staff.
- Managed a team of groundskeepers, providing training and support to enhance their skills.
- Coordinated with suppliers and vendors to ensure timely deliveries and optimal resource management.
Trail Ride and Tour Guide Supervisor
Classic City Clydesdales
08.2019 - 01.2021
- Supervised daily operations of trail rides and tours, ensuring safety and satisfaction for all participants.
- Trained and mentored new guides to enhance team performance and service quality.
- Developed marketing strategies to promote tours, increasing customer engagement and participation.
- Resolved conflicts and addressed customer inquiries, fostering positive relations and service excellence.
Education
Marketing and Sales Management -
09.2007 - 05.2008
Studied Marketing and Sales Management while working full time.
General Psychology - General And Behavioral Psychology
08.2021 - 05.2023
Studied General Psychology remotely while working full time.
General Business Administration -
09.2008 - 05.2009
Studied General Business Administration while working full time.
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office
- Communication
- Conflict Resolution
- Ability to Work in a Team
- Ability to Work Under Pressure
- Decision Making
- Critical thinking and problem solving
- Leadership Skills
- Ability to Multitask
- Effective Time Management
- Adaptability
- Fast Learner
- Computer Skills
- Communication Skills
- Customer Service
- Team Leadership
- Operational Efficiency
- Data Analysis
- Task delegation
- Motivational skills
Personal Information
Title: Supervisor/Manager
Timeline
General Sales Office Manager - Fringe Market
07.2023 - 04.2025
Eastern Gateway Community College - General Psychology, General And Behavioral Psychology
08.2021 - 05.2023
Farm and Estate Manager - Creekside Farm and Equestrian Estate
01.2021 - 07.2023
Trail Ride and Tour Guide Supervisor - Classic City Clydesdales
08.2019 - 01.2021
Georgia Perimeter College - General Business Administration,
09.2008 - 05.2009
Athens Technical College - Marketing and Sales Management,
09.2007 - 05.2008
Similar Profiles
Jasmine LucasJasmine Lucas
Box Office Supervisor at Adelaide FringeBox Office Supervisor at Adelaide Fringe
LARISSA LESSINGLARISSA LESSING
Accounting Clerk at North Fringe Industrial Technologies Inc.Accounting Clerk at North Fringe Industrial Technologies Inc.
Brooklyn ScottBrooklyn Scott
Security Dispatch Supervisor- at Fringe Theatre AssociationSecurity Dispatch Supervisor- at Fringe Theatre Association
Derrick GreenDerrick Green
Independent Contractor at Self-EmployedIndependent Contractor at Self-Employed
Charles LewisCharles Lewis
Cafe Manager at Fonte BarCafe Manager at Fonte Bar