Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krystal Jackson

Cincinnati,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service/ Money Service

Walmat Supercenter
Cincinnati, OH
01.2024 - 04.2025
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Manager in Training

McDonald's Fast Food Restaurant
Springdale, Ohio
03.2021 - 04.2023
  • Analyzed data to identify areas of improvement in processes, systems, and procedures.
  • Developed strategies to motivate staff members in order to increase productivity levels.
  • Trained new hires on company policies and procedures.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.
  • Learned company processes, procedures and employee role functions.
  • Analyzed sales data and produced reports on performance metrics.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Diamond Oaks Career Development Center
Cincinnati, OH
05-2023

High School Diploma -

Mt Healthy High School
Cincinnati, OH
05-2023

Skills

  • Customer service
  • Employee training
  • Problem solving
  • Communication
  • Good Telephone Etiquette
  • Public speaking
  • Supervision and leadership

Certification

  • CPR certifications and STNA and phlebotomy

Timeline

Customer Service/ Money Service

Walmat Supercenter
01.2024 - 04.2025

Manager in Training

McDonald's Fast Food Restaurant
03.2021 - 04.2023

High School Diploma -

Diamond Oaks Career Development Center

High School Diploma -

Mt Healthy High School

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