Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Klotz

Marianna,FL

Summary

Accomplished Property Manager at Sand Dollar One Vacation Rentals, managing a portfolio worth over $20 million. Excelled in enhancing property value through strategic planning and meticulous management. Renowned for exceptional customer service with owners and guests. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously within a high stress environment.

Overview

6
6
years of professional experience

Work History

Property Manager

Sand Dollar One Vacation Rentals
12.2019 - Current
  • Manages a portfolio of 27 vacation homes with a real estate net worth exceeding $20 million, while also co-managing an additional 16 properties, bringing the total number of properties managed to 43.
  • Regularly recognized by property owners for outstanding property management abilities
  • Technically proficient with Breezeway, Beyond Pricing, Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook), Escapia, Google Docs, Sheets and Calendar, 8x8
  • Experienced in taking after hours calls from guests and owners using the app 8x8
  • Oversees and coordinates vendor, cleaner, inspector, and maintenance schedules.
  • Reviews and verifies monthly statements prior to distribution
  • Conducts regular property inspections, identifying areas for improvement
  • Receives recognition for exemplary work ethic, exceptional multitasking skills, and consistent adherence to deadlines in a faced-paced work environment.
  • Executes light maintenance duties including identifying plumbing issues, changing filters, and managing Wi-Fi.
  • Demonstrates exceptional follow through in resolving maintenance issues

Owner Review

Sand Dollar One Vacation Rentals

My Property Manager (Krystal) is outstanding. Krystal is very quick to respond to any questions I have regarding my property and is proactive when any sort of issue comes up. I am in my third full year and I could not be happier with the partnership. Each year my rental income has grown through having satisfied guests who are coming back for magical vacations in clean and well-maintained properties like mine. I don’t feel like a number….I feel appreciated and valued as a customer and owner because Krystal and team truly go above and beyond for myself as well as guests using my property. Everything always goes smoothly with any sort of maintenance issue identified or I have identified when I am down. Krystal finds the right person to address the issue and it is always at a fair price point. She will even go above and beyond to not only maintain my property but also save me money in the process.


- Austin Maxwell, Inlet Beach home owner

Linen Room Manager

Sand Dollar One Vacation Rentals
07.2019 - 12.2019
  • Responsible for hiring cleaners, inspectors, conducting interviews and managing both
  • Ensured proper stocking of linens, towels, toiletries, and other amenities in the homes.
  • Restocked supplies in a timely manner
  • Closely monitored the booking calendar and packed bags accordingly
  • Very flexible, adapts quickly to workplace changes
  • Physical stamina and the ability to perform tasks that involve bending, lifting, and standing for extended periods.

Lead Field Debris Monitor

Metric Engineering
11.2018 - 06.2019
  • Lead and coordinated teams of debris monitors and contractors to ensure that cleanup activities are conducted efficiently and according to established guidelines
  • Observed debris removal operations in the field, ensuring that all debris is being collected, segregated and disposed correctly.
  • Provide regular reports to supervisors and project managers on the progress of debris removal efforts, any issues encountered, and resolutions.
  • Conducted quality control inspections to verify that debris removal operations meet required quality standards.

Education

Marianna High School
Marianna, FL
2003

Skills

  • Problem solver
  • Exceptional follow through
  • Excellent communicator
  • Extremely detailed and organized

Timeline

Property Manager

Sand Dollar One Vacation Rentals
12.2019 - Current

Linen Room Manager

Sand Dollar One Vacation Rentals
07.2019 - 12.2019

Lead Field Debris Monitor

Metric Engineering
11.2018 - 06.2019

Owner Review

Sand Dollar One Vacation Rentals

Marianna High School
Krystal Klotz