Krystal Leon
Schertz,TX
Summary
Offering a creative and detail-focused approach to design, eager to learn and develop in a dynamic environment. Brings understanding of design principles and spatial arrangements, coupled with skills in AutoCAD and SketchUp. Ready to use and develop these skills in the Acquisitions Design Coordinator role.
Overview
5
5
years of professional experience
Work History
Assistant Community Manager
Fairfield Residential
01.2023 - Current
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Ensured prospective tenants received an exceptional first impression by conducting professional tours showcasing property amenities and model units.
Leasing Agent
Fairfield Residential
05.2022 - 01.2023
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
Leasing Agent
The Liberty Group
01.2022 - 05.2022
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Property Manager
Alpha-Barnes Real Estate
12.2019 - 08.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
No Degree - Interior Design
University of The Incarnate Word
San Antonio, TXSkills
- Property management
- Payment processing
- Meticulous and detail-oriented
- AutoCAD proficiency
- Yardi software proficiency
- Strong interpersonal skills
- Interior design
- Financial budgeting and reporting
- Vendor management
- Verbal and written communication
- Adaptability and flexibility
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Community Manager
Fairfield Residential
01.2023 - Current
Leasing Agent
Fairfield Residential
05.2022 - 01.2023
Leasing Agent
The Liberty Group
01.2022 - 05.2022
Property Manager
Alpha-Barnes Real Estate
12.2019 - 08.2021
No Degree - Interior Design
University of The Incarnate Word
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