Krystal L Martinez
Spring Hill,FL
Summary
- To obtain a position., where I am able to use my excellent communication skills to assist customers, and who consistently meets and exceeds productive goals, such as resolving issues quickly and maintains a high level of professionalism and eciency to minimize customer dissatisfaction and increase customer loyalty.
- 10+ years of medical office work experience
- 10 + years of customer service experience
- Supervised 5-7 employees on company operations
- Trained 10-12 employees on company standard operating procedures
- Able to operate fax machines, printers, scanners and multi-line phone systems.
- Able to operate Microsoft word, outlook and access the internet.
- Work as a team player or as a individual.
- Written and verbal communication skills.
Overview
9
9
years of professional experience
Work History
Receptionist
Bay Dermatology and Cosmetic Surgery
2024.06 - Current
Office Assistant
New Age Medical Center
2021.05 - 2024.06
- Handle money
- Handle medications
- Check in/out patients
- Verify insurances
Reception/Meeter Greeter
Florida Department of Children & Families
2020.06 - 2021.05
- Greeting incoming guests
- Answering phones
- Providing support to various staff members and guests who come in
- Faxing
- Scanning
- Computer knowledge and skills
- Filing
Staffing Assignments
Angel Nurse Registry
2016.02 - 2021.05
- Scheduling
- Answering Phones
- Filing
- Staffing Assignments
Office Assistant
Spring Hill Primary Care
2020.11 - 2021.05
- Check patients in/out
- Verify Insurances
- Gave injections
- Handled payments
- Made and canceled Appointments
Behavioral Health Technician
Rockland Treatment Center
2019.08 - 2020.06
- Provided mental health services to patients who struggle with a variety of behavioral problems, which includes psychiatric disorders, post traumatic stress disorder, substance abuse
- Administering medications
- Helping patients participate in meetings and group counseling sessions
Education
N/A - Business
James Madison High School
Brooklyn, NYG.E.D
Adult Education
Brooksville, FLSkills
- Customer Service
- Communication
- Problem Solving
- Time Management
- Active Listening
- Quick Thinking
- Patience
- Empathy
- Computer Literacy
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Receptionist
Bay Dermatology and Cosmetic Surgery
2024.06 - Current
Office Assistant
New Age Medical Center
2021.05 - 2024.06
Office Assistant
Spring Hill Primary Care
2020.11 - 2021.05
Reception/Meeter Greeter
Florida Department of Children & Families
2020.06 - 2021.05
Behavioral Health Technician
Rockland Treatment Center
2019.08 - 2020.06
Staffing Assignments
Angel Nurse Registry
2016.02 - 2021.05
N/A - Business
James Madison High School
G.E.D
Adult Education