Overview
Work History
Education
Skills
Languages
Timeline
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Krystal Nazario

The Bronx,NY

Overview

10
10
years of professional experience

Work History

Front Desk Supervisor

PT of the City
Brooklyn, NY
06.2020 - Current
  • Managed daily front desk operations, ensuring smooth check-in and check-out processes for guests.
  • Coordinated staff schedules to optimize coverage during peak hours, enhancing service efficiency.
  • Assisted in training staff on customer service protocols and front desk procedures.
  • Monitored performance of front desk team, providing feedback to improve service quality.
  • Resolved conflicts among team members to maintain a harmonious work environment.
  • Supervised daily cash handling and balanced cash drawers to ensure accuracy.

Front Desk Receptionist

Womens Health Clinic
Brooklyn, NY
02.2018 - 04.2020
  • Managed front desk operations, ensuring smooth check-in and check-out processes for all patients.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Secretary

Micheal King Associates
New York, NY
09.2015 - 02.2018
  • Executed document management tasks, including scanning, filing, and archiving files appropriately.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Education

High School Diploma - Para-Military

New York National Guard Challenge Program
Cortlandt Manor, NY

Skills

  • Training and mentoring
  • Staff supervision
  • Time management
  • Problem-solving skills
  • Exceptional communication
  • Cash control
  • Issue resolution

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Supervisor

PT of the City
06.2020 - Current

Front Desk Receptionist

Womens Health Clinic
02.2018 - 04.2020

Secretary

Micheal King Associates
09.2015 - 02.2018

High School Diploma - Para-Military

New York National Guard Challenge Program
Krystal Nazario