Krystal Nguyen
New Port Richey,FL
Summary
Current student at USF and part-time server at E Sushi Odessa. Over one year's experience in restaurant hospitality and customer service.
Extroverted and self-motivated individual with organizational and interpersonal skills. Proven success in customer satisfaction by ensuring optimal dining experience.
Overview
5
5
years of professional experience
Work History
Restaurant Server
E Sushi
08.2022 - Current
o Robust knowledge of 100+ food items and weekly specials to provide detailed recommendations
o Developed and established customer relations with multiple repeat customers
o Efficiently balanced multiple tasks: Seated and served guests, took orders, and bussed tables
o Ability to maintain an expeditious workflow and customer satisfaction, whilst handling parties 10+
o Operated POS cash register, whilst handling customer payments, cash, and card
Cashier/Team Member
Nekter Juice Bar Inc.
06.2019 - 08.2020
o Memorized and hand-crafted menu items to meet customer needs
o Preformed opening and closing shift duties, by preparing fruits and vegetables following food safety procedures
o Operated POS cash register
Hostess
Cracker Barrel
01.2019 - 02.2020
o Maintained and monitored the dining room area for accurate wait times and optimal guest flow
o Provided excellent customer service by greeting customers entering and leaving the restaurant in a friendly manner
o Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Digital Communications And Multimedia
University of South Florida
Tampa, FLAssociate of Arts - Communications
St. Petersburg College
Clearwater, FL07.2023
Skills
o Customer Service
o Adaptable and Flexible
o POS System Operations
o Conflict and Complaint Resolution
o Teamwork Oriented
Timeline
Restaurant Server
E Sushi
08.2022 - Current
Cashier/Team Member
Nekter Juice Bar Inc.
06.2019 - 08.2020
Hostess
Cracker Barrel
01.2019 - 02.2020
Digital Communications And Multimedia
University of South Florida
Associate of Arts - Communications
St. Petersburg College
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