Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KRYSTAL NUNEZ

Oakdale,CA

Summary

Skilled team player with strong background in team work environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Hardworking and reliable member focused on going above and beyond to support team and serve customers. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated to continue to learn and grow

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Galaxy Theaters
Riverbank, CA
07.2021 - Current
  • Provided on-the-job training to new staff members.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Completed opening and closing duties to facilitate business operations.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Monitored staff performance to ensure quality standards were met.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.

Guest Service

Walt Disney World Resort
Lake Buena Vista, FL
08.2023 - 11.2023
  • Delivered exceptional guest service with friendly and helpful attitude.
  • Improved guest service by providing staff guidance, feedback and individual coaching.
  • Empowered staff to deliver guest service by encouraging and rewarding responsive guest assistance.
  • Collaborated with internal teams to address guest service issues and facilitate special requests.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Promoted unparalleled service and world-class experiences for every guest.
  • Provided friendly and knowledgeable service to guests.
  • Resolved guest issues related to food quality, service times and incorrect orders.

Education

Associate of Science - Animal Science

Modesto Junior College
Modesto, CA

High School Diploma -

Oakdale High School

Skills

  • Customer service
  • Teamwork
  • Planning
  • Coordination
  • Prioritization
  • Problem-solving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Guest Service

Walt Disney World Resort
08.2023 - 11.2023

Shift Supervisor

Galaxy Theaters
07.2021 - Current

Associate of Science - Animal Science

Modesto Junior College

High School Diploma -

Oakdale High School
KRYSTAL NUNEZ