Krystal Perez
Bronxville
Summary
Skilled security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.
Overview
12
12
years of professional experience
Work History
Security Supervisor
Allied Universal
06.2021 - Current
- Supervised security operations to ensure safety and compliance across multiple sites.
- Trained and mentored security personnel in emergency response procedures and protocols.
- Conducted routine inspections to identify vulnerabilities and implement corrective measures.
- Developed training materials for staff on security best practices and company policies.
- Collaborated with local law enforcement to enhance incident response strategies and reporting efficiency.
- Implemented access control measures to protect assets and deter unauthorized entry.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Monitored and approved access control systems for accessibility to authorized personnel.
GSOC Operator
Seal Security
10.2014 - 06.2021
- Monitored security systems to ensure real-time detection of intrusions and threats.
- Coordinated incident response protocols to mitigate security breaches effectively.
- Analyzed surveillance footage for suspicious activities, providing detailed reports for management review.
- Trained new operators on system functionalities and emergency procedures to enhance team performance.
- Conducted thorough investigations into security breaches, ensuring appropriate follow-up actions were taken.
- Utilized data analysis tools to identify patterns in security incidents, contributing to proactive prevention measures.
- Increased situational awareness by maintaining up-to-date knowledge of global events and potential threats.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Security Guard
Securitas USA
03.2014 - 09.2014
- Responded promptly to incidents and emergencies, coordinating with law enforcement when necessary.
- Implemented security measures that enhanced overall site safety and reduced incidents of theft or vandalism.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Increased staff compliance with security protocols through effective communication and enforcement.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
High School Diploma -
Millennium Art Academy
Bronx NYSkills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Security management
- CCTV experience
- Staffing and scheduling
- Daily incident reporting
- Safety and security regulations
- Report analysis
- Policy enforcement
- Relationship building and management
Timeline
Security Supervisor
Allied Universal
06.2021 - Current
GSOC Operator
Seal Security
10.2014 - 06.2021
Security Guard
Securitas USA
03.2014 - 09.2014
High School Diploma -
Millennium Art Academy