Krystal potter
Piesanos Stone Fired Pizza
Clermont,FL
6
years of professional experience
Detail-oriented professional with experience in the hospitality industry. Known for strong multitasking abilities and effective communication, contributing to efficient service delivery and customer satisfaction. Prepared to support operational improvements and enhance guest engagement.
Work History
Server
5 Years 8 Months- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Managed multiple tables efficiently, prioritizing tasks to enhance service speed and quality.
- Collaborated with kitchen staff to coordinate timely delivery of food orders and special requests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Led team meetings to discuss service strategies, fostering communication and collaboration among staff members.
Shift Lead
5 Years 8 Months- Monitored inventory levels to maintain stock accuracy and minimize waste.
- Coordinated with management to enhance workflow processes and improve overall performance.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma
Skills
Exceptional customer service
Hospitality service expertise
Guest engagement
Food safety compliance
Cash management
Stock control
Task prioritization
Attention to detail
Strong work ethic
Timeline
Server
Piesanos Stone Fired Pizza
12.2020 - CurrentRead More
Shift Lead
Piesanos Stone Fired Pizza
12.2020 - CurrentRead More
Lake Minneola High School
High School Diploma
Read More