Krystal Sierra
Laredo,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Business Manager
S-KAS Enterprises Inc
10.2018 - 06.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Established processes to ensure efficient workflow throughout the organization
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Developed comprehensive risk management strategies to minimize potential threats to business stability.
- Interacted well with customers to build connections and nurture relationships.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
Teacher Assistant
United Independent School District
08.2023 - Current
- Assisted in developing and implementing physical education curriculum for students
- Developed positive relationships with students, parents, faculty members, and administrators
- Provided guidance and support to students during physical education classes.
Substitute Teacher
United Independent School District
10.2019 - 08.2023
- Provided instruction and guidance to students in the absence of a regular teacher
- Maintained accurate records of student performance, attendance, and behavior
- Ensured that each student had access to appropriate materials and resources.
Customer Service Associate
H-E-B Grocery
08.2016 - 04.2018
- Delivered prompt service to prioritize customer needs.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Maximized efficiency within the workplace by implementing new organizational methods for handling daily tasks.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Conducted follow-up calls to ensure complete satisfaction after issue resolution or product purchase completion.
Education
BBA - Business Administration And Management
Texas A&M International University
Laredo, TX05.2022
Associate of Arts - Business Administration And Management
Laredo College
Laredo, TX05.2020
Skills
- Business Development
- Strategic Planning
- Customer Service
- Computer and Microsoft Office Skills
- Organizational and Planning Skills
- Documentation proficiency
- Customer Service Management
- Employee Scheduling
- Staff Scheduling
- Business Management
Accomplishments
- Employee of the Month
- Nominated Employee of the Year
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Teacher Assistant
United Independent School District
08.2023 - Current
Substitute Teacher
United Independent School District
10.2019 - 08.2023
Business Manager
S-KAS Enterprises Inc
10.2018 - 06.2023
Customer Service Associate
H-E-B Grocery
08.2016 - 04.2018
BBA - Business Administration And Management
Texas A&M International University
Associate of Arts - Business Administration And Management
Laredo College
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