Krystal Silva

Cincinnati,OH

Summary

Dynamic and detail-oriented Certified Surgical Technician and administrative professional with extensive experience in healthcare operations. Proficient in scheduling, records management, customer service, documentation, and office coordination, ensuring seamless workflow and optimal patient care. Recognized for exceptional communication skills, unwavering professionalism, and strict adherence to confidentiality while effectively managing multiple priorities in fast-paced environments. Committed to enhancing operational efficiency and delivering high-quality support within diverse healthcare settings.

Overview

years of professional experience

Certification

Work History

Surgical Technologist

The Dermatology Group

Mason, OH

03.2023 - Current

Assist in surgical procedures.
Coordinate appointments, procedure schedules, and follow-up care.
Maintain electronic medical records and perform data entry.
Communicate with patients, providers, and staff to support efficient operations.
Prepare reports, forms, and documentation while ensuring HIPAA compliance.
Manage patient records, documentation, and confidential files with accuracy and attention to detail.

Patient Care Assistant

Fort Sanders Regional Medical Center

Knoxville, TN

03.2021 - 12.2022

Maintained patient records and supported daily administrative workflows.
Coordinated communication between departments and healthcare teams.
Delivered exceptional customer service to patients and families.
Trained and mentored newly hired team members.

Education

Bachelor of Science -

University of Cincinnati

Cincinnati, OH

08.2025

Associate of Science - Surgical Technology

South College