Hardworking server/bartender with proven customer service and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings
Navarre, FL
08.2024 - Current
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Explained menu items, describing ingredients and cooking methods upon request.
Server/Bartender/Event Server
Whiskey Joes
Pensacola Beach, Florida
03.2024 - 12.2024
Assisted in setting up the bar for service shift.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Resolved customer complaints in a professional manner.
Greeted customers and provided excellent customer service.
Provided drink suggestions to customers based on their preferences.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Monitored bar inventory and promptly restocked low items before depletion.
Assisted in training new servers.
Server/Bartender
Texas Roadhouse
Wichita, KS
01.2018 - 12.2023
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Designed and developed training materials for new employees in the organization.
Provided feedback on employee performance based on observed results during training sessions.
Adapted teaching methods according to the needs of individual learners or groups.
Real Estate Agent
Berkshire Hathaway HomeServices
Wichita, KS
03.2022 - 11.2023
Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Negotiated purchase agreements and contracts with buyers and sellers.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Generated leads through networking activities such as cold calls and referrals from past clients.
Maintained updated knowledge of local real estate markets.
Provided guidance to clients throughout the entire buying or selling process.