Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Krystal Smith

Pace,FL

Summary

Hardworking server/bartender with proven customer service and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Buffalo Wild Wings
Navarre, FL
08.2024 - Current
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server/Bartender/Event Server

Whiskey Joes
Pensacola Beach, Florida
03.2024 - 12.2024
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided excellent customer service.
  • Provided drink suggestions to customers based on their preferences.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Assisted in training new servers.

Server/Bartender

Texas Roadhouse
Wichita, KS
01.2018 - 12.2023
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Designed and developed training materials for new employees in the organization.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Adapted teaching methods according to the needs of individual learners or groups.

Real Estate Agent

Berkshire Hathaway HomeServices
Wichita, KS
03.2022 - 11.2023
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Maintained updated knowledge of local real estate markets.
  • Provided guidance to clients throughout the entire buying or selling process.

Education

Associate of Science -

Pensacola State College
Pensacola, FL
05-2025

Health Sciences

Butler Community College
El Dorado, KS
01-2018

High School Diploma -

Rose Hill High School
Rose Hill, KS
05-2018

Skills

  • Customer service
  • Communication
  • Problem Solving
  • Sales
  • Time management
  • Multitasking
  • Food handling
  • Aloha
  • Toast

Certification

  • Florida Bartender License
  • Food Handler Certification
  • Certified Nurses Assistant
  • Real Estate Salesperson
  • CPR Certification

References

References available upon request.

Timeline

Server

Buffalo Wild Wings
08.2024 - Current

Server/Bartender/Event Server

Whiskey Joes
03.2024 - 12.2024

Real Estate Agent

Berkshire Hathaway HomeServices
03.2022 - 11.2023

Server/Bartender

Texas Roadhouse
01.2018 - 12.2023

Health Sciences

Butler Community College

High School Diploma -

Rose Hill High School

Associate of Science -

Pensacola State College
Krystal Smith