Krystal Utley
Elizabethtown,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Crew Member
Wendys Restaurant
Elizabethtown, KY
08.2023 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
Front Office Manager
Unity Staffing Solutions
Evansville, IN
01.2019 - 11.2023
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Analyzed daily reports such as occupancy rate report, revenue report, prepared by subordinates.
- Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Assisted in recruiting, training, evaluating and developing staff members in order to maintain high standards of performance.
Line Assembler
Dana Corporation
Henderson, KY
01.2013 - 12.2018
- Assembled components of automotive parts according to specifications.
- Inspected finished products for defects and conformance to quality standards.
- Operated hand tools, such as drills, grinders, and wrenches in assembly process.
- Worked with team members to ensure the timely completion of projects.
- Identified defective parts or assemblies during inspection process and notified supervisor immediately.
- Loaded raw materials into machines for processing tasks.
- Ensured compliance with company policies, procedures, regulations, and laws.
- Provided assistance in training new line assemblers on proper use of equipment.
- Built and packaged products to comply with multiple work orders and deadlines.
Education
Some College (No Degree) - Nursing
Henderson Community College
Henderson, KYSkills
- Inventory Restocking
- Menu Memorization
- Food Preparation
- Customer Service
- Order Management
- Valid Driver's License
- Ordering Procedures
- Cleaning
- Quality Control Checks
- Initiative and Self-Motivation
- Inventory Counts
- Flexible Schedule
- Production Line Work
- Integrity and Honesty
- Housekeeping
- Machine Operations
- Data Entry
- Quality Assurance
- Invoice Processing
- Clerical Support
- Office Administration
- Filing
- Multitasking and prioritization
- Records administration
- Database entry
- Administrative Support
Timeline
Crew Member
Wendys Restaurant
08.2023 - Current
Front Office Manager
Unity Staffing Solutions
01.2019 - 11.2023
Line Assembler
Dana Corporation
01.2013 - 12.2018
Some College (No Degree) - Nursing
Henderson Community College