Krystal Williams

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• Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
• Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
• Enhanced customer service with timely and accurate information when handling inquiries.
• Facilitated completion of passport applications.
• Sold postal products
• Handled large cash transactions Maintained
• Maintained a clean and neat work environment

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Checked and verified photo identification prior to granting facility access.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.