Krystal D. Shotwell
Hutto,TX
Summary
A highly motivated, goal-oriented business professional is seeking a position that will fully utilize my experience. Skilled in office administration, data entry, clerical, imaging clerk, medical records, and medical terminology. Desires a position that will provide a challenging opportunity to significantly contribute to the development, support and expansion of an organization.
Overview
15
15
years of professional experience
Work History
Senior HIM Document Quality Specialist
Austin Regional Clinic
06.2021 - Current
- Indexes protected patient health information documentation in electronic medical record while ensuring quality
- Conduct special audits request from clinics for missing records
- Confidentially communicates error data to management
- Processes outstanding batches by priority
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies
- Prepared documents for projects in accordance with project manager, team, or client specifications
HIM Document Quality Specialist Team Lead
10.2018 - 06.2021
- Assures that each provider has initialed and dated or signed all paperwork before being filed into chart
- Supervise HIM staff as assigned by Department Director
- Maintained log and order office supplies for department
- Ability to self-delegate time to ensure productivity standards are met with meticulous attention to detail to ensure document quality standards
- Responsible for locating loose medical records to ensure processed at timely manner
- Assist with pulling records to scan, index and check quality assurance into electronic data base for physicians.
HIM Document Quality Specialist
12.2013 - 01.2018
- Sort outstanding batches by priority
- Maintain medical records from hospitals and clinics
- Responsible for accuracy while indexing documents onto OnBase software
- Index all electronic documents to appropriate patient folder and for ensuring each document is correctly assigned the appropriate document name
- Reviews all images in batch and verifies patient name, medical record number is correct via Epic Software
Claims Mail Clerk
07.2012 - 12.2013
- Sort and Scan incoming medical claims according to Health Plan
- Performs quality assurance on imaged documents
- Indexed medical claims for accuracy before submitting to Analyst
- Data Entered claims manually into EZCAP Database
- Prepared health claims to be paid by Analyst
- Responsible for running check programs through claims system
- Maintains protected health information in accordance with HIPAA privacy guidelines.
Kelsey Seybold Clinic
12.2008 - 03.2010
- HIM Prep/Scan Review Tech
- Prepared medical records for prepping, scanning, indexing and quality control of confidential medical patient’s information into Electronic Patient Folder (EPF)
- Verified images for quality, clarity, and accuracy
- Managed release of information duties while maintaining confidentiality medical records for continuum of patient care.
Education
High School Diploma -
Pflugerville High School
2002
Skills
- Type 50 wpm
- Microsoft Word, Excel, Outlook, PowerPoint
- Prepping, Scanning, Indexing, Quality Control
- Over 11 years of Clerical and Data Entry
- Familiarity with physician signatures and codes
- Knowledge of components of medical records
- Electronic Health Records Management
- Team leadership experience
- Knowledge of Health Claims Procedures Codes and Medical Terminology
- Knowledge of Onbase and Epic Software
- Ability to work independently in performing assigned tasks
- Sensitive Documents Management
- Data Integrity
Timeline
Senior HIM Document Quality Specialist
Austin Regional Clinic
06.2021 - Current
HIM Document Quality Specialist Team Lead
10.2018 - 06.2021
HIM Document Quality Specialist
12.2013 - 01.2018
Claims Mail Clerk
07.2012 - 12.2013
Kelsey Seybold Clinic
12.2008 - 03.2010
High School Diploma -
Pflugerville High School
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