KRYSTAL DAVIS
Wallisville,TX
Summary
An enthusiastic, driven individual actively seeking my new chapter: to include a new path career, career opportunity, and growth with your company. I am a respectful Spa Concierge possessing excellent communication, multitasking, and cleaning abilities. Proficient in maintaining safe, sanitary locker rooms, conducting thorough facility tours, and restocking supplies to maintain optimum inventory levels, accommodating and welcoming individuals willing to go above and beyond to assist guests with requests.
Overview
24
24
years of professional experience
Work History
Spa Concierge
Woodhouse Day Spa Galleria
2024.03 - Current
- Enhanced client experience by efficiently managing appointment schedules and promptly addressing inquiries.
- Championed improvements in the online booking system that reduced booking errors while enhancing user experience.
- Ensured a relaxing environment for guests by maintaining a clean, organized, and well-stocked reception area.
- Spearheaded the implementation of a loyalty program that increased retention rates among existing customers while attracting new ones.
Homemaker/ Stay at Home Mother
Self Employed
2001.11 - 2023.11
- Manager of a household of five, including meal planning, community involvement, house management, discipline, counseling, and tutoring.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
Massage Therapy
Relaxation and Massage
2000.05 - 2001.06
- Provided guidance and massage services to clients, including medical history evaluation, customized massages, and post-appointment care.
Education
GENERAL STUDIES -
SAN JACINTO COLLEGE
Houston, TXMESSAGE THERAPY CERTIFICATION -
RELAXATION STATION SCHOOL OF MASSAGE
Kingwood, TX05.2000
HIGH SCHOOL EQUIVALENCY DIPLOMA -
WHARTON COUNTY JUNIOR COLLEGE
Wharton, TX06.1999
Skills
- Adaptability
- Structured; Organized
- Spa services understanding
- Guest Engagement
- Patient; Passionate
- Problem Solving
- Customer service expertise
- Exceptional communication
References
- Dianne Crabtree, (979) 253-0619, 7 years
- Jacob Wethington, (832) 457-1527, 1.5 years
- Rachel Swisher, (281) 703-8263, 6 months, Manager
Timeline
Spa Concierge
Woodhouse Day Spa Galleria
2024.03 - Current
Homemaker/ Stay at Home Mother
Self Employed
2001.11 - 2023.11
Massage Therapy
Relaxation and Massage
2000.05 - 2001.06
GENERAL STUDIES -
SAN JACINTO COLLEGE
MESSAGE THERAPY CERTIFICATION -
RELAXATION STATION SCHOOL OF MASSAGE
HIGH SCHOOL EQUIVALENCY DIPLOMA -
WHARTON COUNTY JUNIOR COLLEGE
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