Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Luella Cavolo

Carefree,AZ

Summary

Certified esthetician, laser technician, and CoolSculpting specialist with a passion for medical esthetics treatments. Bringing a thorough approach to client care and ensuring high-quality satisfaction. With hands-on experience and a hardworking attitude, I am committed to staying updated with the latest industry trends and technologies to provide the best possible service.

Overview

1
1
Certification

Work History

Spa Concierge

CIVANA
04.2024 - Current
  • Managed front desk by answering phones, scheduling appointments, and greeting guests.
  • Attended training for skincare lines to enhance product knowledge, sales skills and educate customers.
  • Handled customer complaints to satisfy and retain guests.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.

Education

Laser Certification -

Penrose Academy
Scottsdale, AZ
10.2024

Esthetician License -

Penrose Academy
Scottsdale, AZ
04.2024

High School Diploma -

Cactus Shadows High School
Cave Creek, AZ
05.2023

Skills

  • Exceptional communication
  • Electrotherapy
  • Guest Relations
  • Time management
  • Adaptability
  • Quality Control Procedures

Certification

  • Coolsculpting
  • Diamondglow
  • SkinPen
  • Barbicide
  • Patient experience training
  • SkinMedica

Timeline

Spa Concierge

CIVANA
04.2024 - Current

Laser Certification -

Penrose Academy

Esthetician License -

Penrose Academy

High School Diploma -

Cactus Shadows High School

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Luella Cavolo