Hi, I’m
Krystalyn Reynolds
Altamonte Springs,FL
Summary
Personable and dedicated administrative professional with a diverse background spanning dental care, hospitality, and military service. Known for creating positive experiences, staying organized under pressure, and learning new systems quickly. Brings strong communication, teamwork, and problem-solving skills to every role.
Overview
6
years of professional experience
Work History
Sage DentalAltamonte Springs
Dental Front Office Coordinator
01 2024 - Current
Job overview
- Verified patient insurance coverage and processed preauthorizations to ensure accurate billing and support seamless treatment planning.
- Managed patient scheduling to maximize provider availability, minimize wait times, and maintain smooth office flow.
- Streamlined check-in and checkout processes, assisting patients with required forms, payments, and appointment coordination.
- Provided professional, compassionate customer service by addressing patient questions and concerns both in person and over the phone.
- Collaborated with clinical staff to communicate treatment plans, relay essential information, and support coordinated patient care.
- Accurately processed financial transactions—including cash, credit cards, and deposits.
- Maintained strict HIPAA compliance through secure handling of all sensitive information.
Stone Cabin Coffee and Cheesecake CompanyWinter Haven, FL
Manager
12.2022 - 01.2024
Job overview
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Managed inventory control, cash control, and store opening and closing procedures.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Introduced new methods, practices, and systems to reduce turnaround time.
StarbucksVirginia Beach, VA
Barista
04 2019 - 09 2022
Job overview
- Pleasantly interacted with customers during hectic periods to prompt positive environment
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Controlled line and crowd with quick and efficient service
- Constantly expanded personal knowledge of coffee styles and varieties
United States NavyVirginia Beach, VA
Electronics Technician
09.2019 - 06.2022
Job overview
- Responsible of 60 sailors, duties included creating watchbills, maintaining accountability, and conducting general Navy training, which allowed sailors to make their smooth transition into the fleet with tools and skills to succeed
- Assisted over 30 sailors with obtaining general qualifications, which assisted with 100% mission readiness onboard LHD-5 (USS Bataan)
- Responsible for maintaining, repairing, and inspecting radar equipment to achieve proper functioning within system compliance
- Assisted with trouble calls, correcting any errors within systems to maintain mission readiness while at sea.
Education
Winter Haven Senior High SchoolWinter Haven, FL
High School Diploma
05.2019
Skills
- Collaborative Team Management
- Exceptional Customer Service
- Adaptability in Fast-Paced Environments
- Strong Communication & Interpersonal Skills
- Problem-Solving & Decision Making
- Dental Software Proficiency (Dentrix)
- HIPAA Compliance
- Dental Terminology Knowledge
- Appointment Scheduling & Front Desk Coordination
- Detail-Oriented with Strong Accuracy
Timeline
Manager
Stone Cabin Coffee and Cheesecake Company
12.2022 - 01.2024
Electronics Technician
United States Navy
09.2019 - 06.2022
Dental Front Office Coordinator
Sage Dental
01 2024 - Current
Barista
Starbucks
04 2019 - 09 2022
Winter Haven Senior High School
High School Diploma