Krystin Grace
Greenwood,AR
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
Fort Smith, AR
04.2021 - 07.2021
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Shift Manager
Sonic Drive-in
Greenwood , AR
07.2021 - 11.2022
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Responded quickly and effectively to emergency situations as they arose.
- Coached employees on interactions with customers to drive exceptional service.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Education
GED -
Ultimate Medical Academy - Clearwater
Clearwater, FL09-2024
Skills
- Quality Assurance
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Handling Customer Complaints
- Cash Handling
- Typing proficiency
- Interpersonal Skills
Affiliations
- Outdoor and Indoor Gardener
- Jumping spider breeder/ enthusiast
- Worship team member
- Musician
Timeline
Shift Manager
Sonic Drive-in
07.2021 - 11.2022
Shift Manager
McDonald's Restaurant
04.2021 - 07.2021
GED -
Ultimate Medical Academy - Clearwater
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