Krystin King
Saint Joseph
Summary
Goal-oriented professional with proven skills in relationship building, task prioritization, and complex problem-solving. Committed to enhancing client satisfaction and streamlining operations for impactful service delivery.
Overview
10
10
years of professional experience
Work History
Lead Sales Assistant
National Real Estate Insurance Group
Kansas City, MO
09.2021 - Current
- Assisted clients with insurance inquiries and policy selections
- Processed insurance applications and maintained accurate client records
- Coordinated communication between buyers, agents, and underwriters
- Developed training materials for new sales team members
- Enhanced client satisfaction through effective problem-solving techniques
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Streamlined workflow processes to improve overall efficiency in sales operations
- Assisted clients with prompt and polite support in-person and via telephone.
Universal Banker
Nodaway Valley Bank
Saint Joseph, MO
03.2017 - 09.2021
- Facilitated customer transactions, ensuring accuracy and compliance with banking regulations.
- Assisted clients in selecting appropriate financial products to meet their needs.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Conducted account maintenance tasks, including openings, closings, and updates for customers.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Provided exceptional service through accurate and efficient management of teller line duties while maintaining strict confidentiality standards.
- Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.
Assistant Manager
Charlotte Russe
Cedar Hill, TX
07.2016 - 03.2017
- Led team in achieving sales targets through strategic merchandising and effective staff training.
- Developed and implemented operational processes to enhance customer service efficiency.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Analyzed sales data to identify trends, driving inventory management decisions and product placement strategies.
- Ensured compliance with company policies, contributing to a safe and productive workplace culture.
- Streamlined daily operations by optimizing scheduling and resource allocation for peak performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Benton High School
Saint Joseph, MO05-2010
Skills
- Relationship building
- Goal oriented
- Complex Problem-solving
- Task prioritization
- Team collaboration
- Team support and assistance
Timeline
Lead Sales Assistant
National Real Estate Insurance Group
09.2021 - Current
Universal Banker
Nodaway Valley Bank
03.2017 - 09.2021
Assistant Manager
Charlotte Russe
07.2016 - 03.2017
High School Diploma -
Benton High School